Privacy Policy
Stackingo (“Stackingo”, “we”, “our”, or “us”) is a brand owned and operated by DataLunix. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our marketplace platform, or purchase software licenses through Stackingo.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to operate our marketplace and fulfill transactions:
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Personal information: Name, email address, phone number, company name, job title, and billing or shipping address.
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Account and transaction information: Login credentials, account preferences, purchase history, software licenses acquired, and payment‑related details.
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Business information: Company size, industry, and other business‑related details that help us recommend suitable software products.
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Usage data: IP address, browser type, device information, pages visited, and how you interact with our website.
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Communication data: Any information you provide when contacting us or receiving support.
2. How We Use Your Information
We use your information for the following purposes:
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To operate, maintain, and secure our marketplace platform.
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To process transactions and deliver software licenses purchased through Stackingo.
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To connect you with software publishers or implementation partners when needed to complete your request.
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To provide customer and technical support, and to respond to inquiries.
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To send service‑related communications, transaction confirmations, and updates.
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To send marketing or promotional messages, where you have consented or where we have a legitimate interest (you may opt out at any time).
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To improve our services, website performance, and user experience.
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To comply with legal, tax, and regulatory obligations.
3. Marketplace, Third Parties, and Data Sharing
Stackingo operates as a marketplace where multiple software publishers and products are listed. Licenses are always sold by Stackingo, but implementation services may be subcontracted to third‑party partners.
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Your information may be shared with software publishers and authorized implementation partners only to the extent necessary to fulfill your purchase or service request.
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These third parties are subject to their own privacy practices; we encourage you to review their privacy policies.
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We do not sell your personal data to third parties.
We may also share your information in the following situations:
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With trusted service providers (e.g., payment processors, hosting, analytics, and support providers) who assist our operations under strict confidentiality obligations.
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With legal or regulatory authorities when required by law.
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In connection with a business transfer, merger, or acquisition involving DataLunix or Stackingo.
4. Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. We use industry‑standard security protocols and regularly review our security practices, though no electronic system can be guaranteed to be completely secure.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this policy, including to complete transactions, provide services, and comply with legal, accounting, and regulatory requirements. After this period, your data will be securely deleted or anonymized.
6. Your Rights (Including GDPR‑related Rights)
If you are located in the European Economic Area or other regions with similar privacy laws, you may have certain rights regarding your personal data, including:
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The right to access the personal data we hold about you.
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The right to correct inaccurate or incomplete information.
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The right to delete your data, subject to legal and contractual constraints.
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The right to restrict or object to certain processing.
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The right to data portability, where applicable.
To exercise these rights or to withdraw consent for marketing communications, please contact us using the details in the “Contact Us” section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to understand how you use our website, analyze traffic, and improve your experience. You can manage cookie preferences through your browser settings, though disabling some cookies may affect certain website features.
8. International Data Transfers
As a UAE‑based company serving a global audience, your information may be transferred and processed in different countries. We take appropriate safeguards to protect your data during such transfers, including contractual protections where required by law.
9. Links to Other Websites
Our website may contain links to third‑party websites, including those of software publishers and partners. We are not responsible for the privacy practices or content of these external sites and recommend that you review their privacy policies.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. When we do so, the revised policy will be posted on this page with a new “Last Updated” date. Continued use of our website and services after changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Stackingo (a brand of DataLunix)
Website: www.datalunix.com
Email: info@datalunix.com