SymphonyAI Sensa Investigation Hub Pricing - up to 30% off list
Updated: 1 day ago
SymphonyAI SRI Investigation Pricing has exactly one number you can rely on before any conversation starts: up to 30% off list, with a contractual floor of 10%, through Stackingo as an authorised SymphonyAI reseller. The list figure itself is not published anywhere. SymphonyAI has no pricing page at all — symphonyai.com/pricing returns a 404 — and the product page, now carried under the Symphony Risk Intelligence banner as SRI Investigation, names no rate. The hub is quoted per institution, and Stackingo quotes it across the GCC, UK & Ireland, Europe, Oceania and the US.
The short version of SymphonyAI SRI Investigation Pricing
SRI Investigation (formerly Sensa Investigation Hub) is the case management and investigation workspace for financial-crime teams, and SymphonyAI sells it the way it sells the rest of its financial-services line: by quotation. There is a transactable Azure Marketplace offer, and read properly it is genuinely informative. The single published plan carries a starting price of zero over a three-year term and is flagged as free, which is not a giveaway. It is the placeholder Microsoft shows when a vendor intends every transaction to run through a private offer. Beneath it sits an undocumented metered dimension with no name, no included quantity and no monthly equivalent, so nothing in the listing can honestly be converted into a list rate.
Plan | List (per month) | Stackingo | What is actually being priced |
Investigation Hub — the single published plan | On request | Up to 30% below list | Case management and investigation workspace scoped per institution: investigator seats, case and alert volume, the data sources in scope and the hosting model. Transacted by private offer rather than at a catalogue rate. |
One row is the entire public picture, and it is worth being direct about why that is useful rather than frustrating. A published per-seat rate for a financial-crime case management platform would tell you almost nothing, because two banks of identical headcount can differ by an order of magnitude in alert volume, retention obligation and the number of source systems being federated into the hub. What a quote-only model means in practice is that the scoping conversation happens before the number, not after it. The figure that is fixed in advance is the discount: up to 30% off whatever SymphonyAI puts on the paper, and never less than 10%.
How are SymphonyAI SRI Investigation licenses assigned and reassigned?
The sequence is the same in every deployment. Your financial-crime lead supplies a named list of investigators, QA reviewers and supervisors; Stackingo raises the entitlement against your tenant; the platform administrator maps each named person to a role — investigator, reviewer, team lead, read-only auditor — and the case routing rules are then written against those roles rather than against individuals. Only at that point does anyone log in. The ordering matters, because the role model is what determines how many full entitlements you actually need, and teams that skip straight to provisioning almost always over-buy at the top of the role hierarchy.
Reassignment follows the same path in reverse and is deliberately unremarkable. A leaver is de-provisioned, their open cases are reassigned by the supervisor, and the freed entitlement returns to your pool for the next joiner. SymphonyAI SRI Investigation licenses are named rather than concurrent, so they travel with people rather than with sessions, and moving one is an administrative act rather than a commercial event. Stackingo handles that allocation across the term, which means a secondment, a restructure or an acquisition does not reopen the commercial conversation and does not quietly push your effective rate back towards list.
What SymphonyAI SRI Investigation plans can you buy?
A plan, in this context, is not a published feature tier with a price beside it. It is the shape of the commercial agreement — how you transact, what is bundled, and who holds the paper. SymphonyAI SRI Investigation plans come in four practical shapes, and the differences between them are contractual rather than functional. The software is the same in each; what changes is where the invoice originates, how the term is structured and how much of the estate is covered under one signature.
Azure Marketplace private offer — On request. The published listing exists and is transactable, but its plan is flagged free with a zero starting price over a three-year term. That is the placeholder for a negotiated private offer, and it is the route that lets the spend draw down against a Microsoft Azure commitment, which is often worth more than a few points of discount.
Direct enterprise agreement — On request. A conventional multi-year subscription contracted with SymphonyAI, scoped to investigator count, case volume and the systems being federated. This is the default for institutions with no material Azure commitment to burn down.
Extension of an existing NetReveal or SRI estate — On request. Where the hub sits on detection you already own, it is usually added mid-term and co-terminated with the platform beneath it, so the renewal cycle stays consolidated instead of fragmenting.
Proof of value, then production — On request. A scoped pilot on a single business line or jurisdiction, priced separately and credited against the production agreement. Worth insisting on where alert volumes are uncertain, because it converts a guess into a measured number before the term is fixed.
Whichever shape you choose, the Stackingo discount attaches to the same line: up to 30% off the SymphonyAI figure, floor of 10%. Because none of these routes publishes a rate, the discount is the only part of the commercial position you can pin down before scoping, which is precisely why it is worth pinning down first.
What you get with a SymphonyAI SRI Investigation subscription
Work the arithmetic with a placeholder rather than an invented figure. Call the vendor's annual quote L for a financial-crime unit of 120 investigators, 40 QA reviewers and a three-year term. Stackingo's contractual floor of 10% takes that to 0.90L; the ceiling of 30% takes it to 0.70L. Over the full three years the saving therefore sits between 0.30L and 0.90L — between roughly four months and eleven months of the same platform, returned to the budget. That is the honest shape of the maths, and it is why the discount position is worth settling before the scoping workshops start rather than after them.
What the subscription itself buys is the workspace where alerts become cases and cases become filed reports: case creation and triage, entity and network views drawn from the detection layer, structured investigator notes, evidence attachment, four-eyes review, audit trail and regulatory report generation. It is licensed as a subscription rather than perpetually, so the entitlement, the hosting and the model updates arrive together and expire together. The practical consequence for a budget holder is that a SymphonyAI SRI Investigation subscription is an operating cost tied to the size and workload of the investigation function, not a capital purchase that then needs a separate maintenance line.
Does a SymphonyAI partner get you a better price?
Follow what actually happens. Stackingo registers your opportunity with SymphonyAI before any pricing is issued, which establishes the deal on the partner's paper and locks the discount position at registration. The scoping call then runs jointly, so the seat count, case volume and data-source list that drive the quote are agreed once rather than re-litigated. The quote is issued to Stackingo, Stackingo applies the reseller discount, and you receive a single document showing the SymphonyAI figure, the Stackingo figure and the saving on the same line. Nothing about that sequence is unusual in enterprise software, but it only works if the partner is involved before the vendor quotes.
So the answer is yes, with a caveat about timing. Coming to a SymphonyAI partner after you have already been quoted direct is the one situation where the position is weaker, because the opportunity may already be registered against the vendor's own team and the discount then has to be argued rather than applied. Engage first and the up-to-30% reduction is a structured programme position with a 10% floor beneath it. Engage last and you are negotiating from a number that has already been anchored, which is a materially worse place to start.
Is Stackingo the right SymphonyAI SRI Investigation reseller for you?
Start with what the engagement looks like. You describe the investigation function — headcount, jurisdictions, the detection platform underneath, the systems that need federating. Stackingo scopes it against what comparable institutions have bought, registers the opportunity, obtains the SymphonyAI quotation, applies the discount and presents both figures side by side. If the scope moves during procurement, the quote is reissued rather than patched. If the deployment spans several legal entities, the paper is consolidated into one agreement with the invoicing split by entity. That is the whole of it, and the deliberate plainness is the point.
Whether that makes Stackingo the right SymphonyAI SRI Investigation reseller for you depends on one honest test. If you have a large internal vendor-management function that already negotiates SymphonyAI paper annually and holds its own benchmarks, the marginal value is smaller. If you do not — and most financial-crime teams sit inside institutions where this is a once-every-three-years purchase — then the benchmarking, the guaranteed floor and the managed renewal are worth more than the headline percentage, because they are what stop the second and third renewals drifting back to list.
How a SymphonyAI SRI Investigation distributor simplifies procurement
It removes the parts of the purchase that have nothing to do with the software. As your SymphonyAI SRI Investigation distributor, Stackingo holds one agreement covering every territory you operate in, issues invoices in the local currency of the contracting entity, tracks co-termination against the detection platform beneath the hub, and manages the renewal calendar so that no entitlement lapses in a jurisdiction where an unlicensed investigation queue would be a regulatory problem rather than an IT one. For a group running financial-crime operations in three or four countries, that consolidation is usually the larger saving.
The second effect is on procurement time. A distributor that has already completed vendor onboarding, security review and supplier registration with your institution can transact an addition in days rather than in the two to three months a fresh vendor record takes at a regulated bank. That matters most when a business line is acquired or a new jurisdiction goes live and the investigation capacity has to exist before the first alert does. It is a dull advantage, and it is consistently the one procurement teams mention first.
Where can you buy SymphonyAI SRI Investigation?
Compare how this category charges and the quote-only model stops looking evasive. Case management rivals price in three incompatible ways: some per investigator seat, some per case or alert processed, some as a percentage of the detection platform they attach to. SymphonyAI does not commit to any of them publicly, which is why its Marketplace listing carries a placeholder rather than a rate and why an undocumented metered dimension sits beneath it with no defined unit. The vendor prices the deployment, not the seat. You buy SymphonyAI SRI Investigation through Stackingo, an authorised SymphonyAI reseller, and the quote reflects your institution rather than a catalogue.
Practically, that means a short intake and a fast turnaround. Tell Stackingo the investigator headcount, the jurisdictions, the detection platform in place and whether you hold an Azure commitment worth drawing against; a scoped quotation comes back showing list, the Stackingo price and the saving on one line. If you would rather transact through the Marketplace to burn down that commitment, the same discount is applied inside the private offer. Genuine SymphonyAI licences either way, with provisioning, renewals and regional support managed across the GCC, UK & Ireland, Europe, Oceania and the US.
What will SymphonyAI SRI Investigation cost in your region?
Because there is no published list price, the table below cannot show converted figures, and inventing them would be worse than leaving them out. What it does show is the set of countries Stackingo can contract and invoice in, and the discount position that applies in each of them. SymphonyAI quotes financial-services deployments in USD or EUR in most territories; Stackingo can bill in the local currency shown, with the exchange rate fixed at the point the quote is signed rather than floating through the term.
Market | Currency | List (per month) | Stackingo (per month) |
Australia | AUD | On request | Up to 30% below list |
Austria | EUR | On request | Up to 30% below list |
Bahrain | BHD | On request | Up to 30% below list |
Belgium | EUR | On request | Up to 30% below list |
Bulgaria | EUR | On request | Up to 30% below list |
Croatia | EUR | On request | Up to 30% below list |
Cyprus | EUR | On request | Up to 30% below list |
Czechia | CZK | On request | Up to 30% below list |
Denmark | DKK | On request | Up to 30% below list |
England | GBP | On request | Up to 30% below list |
Estonia | EUR | On request | Up to 30% below list |
Finland | EUR | On request | Up to 30% below list |
France | EUR | On request | Up to 30% below list |
Germany | EUR | On request | Up to 30% below list |
Greece | EUR | On request | Up to 30% below list |
Hungary | HUF | On request | Up to 30% below list |
Ireland | EUR | On request | Up to 30% below list |
Italy | EUR | On request | Up to 30% below list |
Kuwait | KWD | On request | Up to 30% below list |
Latvia | EUR | On request | Up to 30% below list |
Lithuania | EUR | On request | Up to 30% below list |
Luxembourg | EUR | On request | Up to 30% below list |
Malta | EUR | On request | Up to 30% below list |
Netherlands | EUR | On request | Up to 30% below list |
New Zealand | NZD | On request | Up to 30% below list |
Northern Ireland | GBP | On request | Up to 30% below list |
Oman | OMR | On request | Up to 30% below list |
Poland | PLN | On request | Up to 30% below list |
Portugal | EUR | On request | Up to 30% below list |
Qatar | QAR | On request | Up to 30% below list |
Romania | RON | On request | Up to 30% below list |
Saudi Arabia | SAR | On request | Up to 30% below list |
Scotland | GBP | On request | Up to 30% below list |
Slovakia | EUR | On request | Up to 30% below list |
Slovenia | EUR | On request | Up to 30% below list |
Spain | EUR | On request | Up to 30% below list |
Sweden | SEK | On request | Up to 30% below list |
United Arab Emirates | AED | On request | Up to 30% below list |
United States | USD | On request | Up to 30% below list |
Wales | GBP | On request | Up to 30% below list |
Frequently asked questions
Why can nobody tell me the list price of SRI Investigation?
Because SymphonyAI does not publish one. There is no pricing page — symphonyai.com/pricing returns a 404 — and the Azure Marketplace listing shows a zero starting price over a three-year term, which is a private-offer placeholder rather than a rate. Every deployment is quoted per institution, and Stackingo discounts that quote by up to 30%, never less than 10%.
Is the free Azure Marketplace plan really free?
No. The plan is flagged free with a zero starting price because SymphonyAI intends every transaction to run as a negotiated private offer; an undocumented metered dimension sits beneath it with no published unit or included quantity. Treat the listing as a transaction mechanism, not a price. The real figure is quoted, and Stackingo takes up to 30% off it.
What should I have ready before asking for a quotation?
Investigator and reviewer headcount, annual alert and case volume, the jurisdictions in scope, the detection platform already in place, and whether you hold an Azure commitment to draw down. Those five inputs are what move the number. Whatever comes back, Stackingo's discount is up to 30% off list with a contractual floor of 10%.
Does the hub have to be bought alongside a detection platform?
Not necessarily, but in practice most buyers already run NetReveal or another detection layer and add the investigation workspace on top, co-terminated with it. Either route is quote-only — no public price exists for either — and Stackingo applies the same up-to-30% discount, minimum 10%, to whichever line SymphonyAI quotes.
Can I be invoiced in dirhams, riyals, pounds or euros?
Yes. Stackingo contracts and invoices across the GCC, UK & Ireland, Europe, Oceania and the US in the local currency of the contracting entity, with the rate fixed at signature rather than floating through the term. The price itself remains on request, discounted by up to 30% below whatever SymphonyAI quotes.
How large is the saving in cash terms if there is no published price?
It scales with the quote. If SymphonyAI's annual figure is L, the floor of 10% returns 0.10L a year and the ceiling of 30% returns 0.30L a year; across a three-year term that is between 0.30L and 0.90L. On a typical enterprise financial-crime deployment that is the difference between paying for three years and paying for roughly two.
Is Stackingo an authorised SymphonyAI reseller?
Yes. Stackingo is an authorised SymphonyAI reseller supplying genuine SRI Investigation licences with managed provisioning, renewals and regional support, at up to 30% below SymphonyAI list price with a contractual minimum of 10%, across the GCC, UK & Ireland, Europe, Oceania and the US.
Related Stackingo pricing guides
Compare SymphonyAI SRI Investigation Pricing with the rest of the financial-crime line Stackingo licenses: SymphonyAI SensaAI for AML Pricing, SymphonyAI SensaAI for Sanctions Pricing, SymphonyAI NetReveal Transaction Monitoring Pricing and SymphonyAI NetReveal Customer Due Diligence Pricing. See the SymphonyAI SRI Investigation product page for the overview, or request a tailored quote to price it against your own investigator headcount and case volume.
Want the number for your own institution? Tell Stackingo your investigator headcount, alert volume and jurisdictions, and you will get a scoped SymphonyAI SRI Investigation Pricing quote — genuine SymphonyAI licences, discounts of up to 30% off list, with a 10% minimum guaranteed, and managed renewals — across the GCC, UK & Ireland, Europe, Oceania and the US.
