ACTIVITY ANALYTICS · RINGOVER
RINGOVER TEAM ACTIVITY ANALYTICS
by Ringover · Authorized via Stackingo
ACCOUNT-WIDE BILLING
10,000 Ringover customers
WHO WAS ACTUALLY ON THE PHONE TODAY. SAVE UP TO 20%.
Connection time, activity time, an activity timeline and per-agent drill-down for a distributed phone team — at $6 per licence per month, $4 on the Canadian and UK stores, and charged across every licence on the account rather than the ones you pick.
Stackingo gets you further.
Connection and activity time
Snooze and missed breakdown
Activity timeline per agent
Per-agent drill-down
Irregular pattern detection
$6 per licence, account-wide
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
20%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
It bills across every licence you hold
Not only the agents you want to measure. A 60-licence account pays 60 times $6 even when just the sales floor is analysed.
04
The Canadian and UK price is $4
Prices and currencies differ per Ringover storefront across the whole range. Confirm which store your contract is written against.
02
Permanently connected users skew it
Ringover flags this caveat itself: a client left logged in reads as connected, inflating availability for anyone who never signs out.
05
Per-agent monitoring carries obligations
Drill-down and pattern detection are monitoring features, so employee-representation and works-council rules deserve a look before rollout.
03
This is activity data, not performance
Connection time measures presence. Call quality lives in Empower at $39 per licence, which is an entirely separate purchase.
06
Account-wide charges only grow
Committed volumes cannot be reduced mid-term, so this charge follows every licence you add and holds until renewal.
SOFTWARE ADVICE FRONTRUNNERS QUADRANT
Not evaluated · Call Center Software
ISO 27001 certified, hosted in France
NOT FEATURED
GARTNER MAGIC QUADRANT
Not evaluated · Contact Center as a Service
NOT FEATURED
ABOUT RINGOVER TEAM ACTIVITY ANALYTICS
ACTIVITY, CONNECTION TIME AND PATTERNS, ACROSS THE WHOLE TEAM.
Ringover Team Activity Analytics is a $6 per licence per month add-on to the phone system, $4 on the Canadian and UK stores. Its defining commercial property is the billing basis: it is charged across every licence on the account.
Ringover Team Activity Analytics delivers connection time, activity time, irregular work-pattern detection, an activity breakdown across snooze, inbound, outbound, missed and video, an activity timeline and per-agent drill-down so a manager can see the shape of the day without asking anyone to fill in a timesheet.
Ringover itself notes an accuracy caveat for permanently connected users: a client left logged in reads as connected whether or not anyone is sitting at it. Treat the output as an activity signal rather than a payroll record, and read it alongside call outcomes before drawing conclusions about an individual.
BEST FOR
Remote Call Teams
Managers who cannot see the floor any more
STRONG FIT
Activity Visibility
Connection and activity time, agent by agent
REPLACES
Manual Timesheets
Retire self-reported call activity spreadsheets
Key Capabilities
INCLUDED IN ALL PLANS
Connection and Activity Time
Time logged in against time actually spent on calls, agent by agent.
Activity Timeline View
A chronological view of the working day, not an end-of-week total.
Irregular Pattern Detection
Flags working patterns sitting outside the team's normal shape.
Activity Breakdown by Type
Snooze, inbound, outbound, missed and video calls split out separately.
Per-Agent Drill-Down
Open a single agent's day when the team-level number looks wrong.
Priced Per Licence, Account-Wide
$6 per licence per month, $4 on the Canadian and UK storefronts.
MORE FROM RINGOVER
THE RINGOVER ECOSYSTEM
Activity Analytics reports on calls placed through the Ringover Cloud Phone System, sits beside Empower where the question is call quality rather than volume, and shares its account-wide billing basis with CRM Autofill. Stackingo quotes it as a per-licence charge across the whole account, not the team you had in mind.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on Ringover Team Activity Analytics?
The floor discount on Ringover Team Activity Analytics via Stackingo is 10% off Ringover list — locked within the authorized Ringover partner programme, never an ad hoc markdown.
💡
Keep in mind: This add-on bills across every licence on the account at $6 each per month, not per analysed agent. On a 100-licence account that is 100 charges even if only the sales floor is being measured.
02
How much do Ringover Team Activity Analytics buyers save?
Most enterprises land around 20% off Ringover list on Ringover Team Activity Analytics, a figure set through the authorized reseller channel.
⚠️
Team Activity Analytics is billed across every licence on the account, so the real question is not what it costs per agent but what it costs account-wide for a full twelve-month term.
03
Why buy Ringover Team Activity Analytics through Stackingo?
Buying Ringover Team Activity Analytics through Stackingo means one negotiated front at 10%+ off (typically 20%) and candid guidance on where Ringover deals quietly leak budget:
Account-wide billing charges every licence, not every analyst
Connected clients skew availability, as Ringover itself notes
Activity, not quality which is Empower at $39 per licence
Storefront pricing drops to $4 in Canada and the UK
Agent monitoring brings employee-representation duties
Committed volumes cannot be reduced before renewal
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement Ringover Team Activity Analytics?
More than licensing. Stackingo sells Ringover Team Activity Analytics and can stand it up end to end — configuring Connection and Activity Time, Activity Timeline View, Irregular Pattern Detection, Activity Breakdown by Type, Per-Agent Drill-Down, and Priced Per Licence, Account-Wide.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is Ringover Team Activity Analytics and who is it for?
Built by Ringover, the Paris cloud telephony operator serving 10,000 customers across 110 countries, hosted entirely in France.
Best fit · Remote Call Teams
Best fit · Activity Visibility
Typically replaces · Manual Timesheets
🎯
Remote Call Teams — managers who cannot see the floor any more
Activity Visibility — connection and activity time, agent by agent
Typically replaces Manual Timesheets for team leaders retiring self-reported call activity spreadsheets
GET YOUR CUSTOM QUOTE
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GET A QUOTE IN 1 DAY.
Tell us your scope. We'll return a structured, comparable, partner-priced quote — built around your real agent count, term length and module mix.
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