SECURITY OPERATIONS · SERVICELY
SERVICELY SECOPS
by Servicely · Authorized via Stackingo
SHARED CMDB CONTEXT
20+ enterprises
SECURITY WORK, TRACKED LIKE SERVICE WORK. SAVE UP TO 30%.
Security incident response, vulnerability identification and response, configuration compliance and threat intelligence — run as governed workflows on the same platform and CMDB as IT service management, so remediation lands with the team that owns the asset.
Stackingo gets you further.
Security incident response
Threat intelligence records
Vulnerability remediation flow
Shared CMDB context
Configuration compliance
Change-controlled fixes
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
30%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
This is the thinnest module in the range
SecOps publishes four named capabilities against ITSM's twelve. Set expectations against that, not against the platform story.
04
It is workflow, not detection
Servicely orchestrates response. It does not detect. Keep your detection stack and price this as the workflow layer only.
02
No SIEM integration is published
The nine named integrations contain no Splunk, Sentinel, CrowdStrike or Qualys. For a security product that is a material gap.
05
Servicely holds no ISO 27001
The vendor answered No to ISO/IEC 27001 on its UK public-sector listing. For a security-operations tool that will draw questions.
03
Scanner ingestion needs scoping
Vulnerability findings have to arrive from somewhere. With no named scanner connector, that ingestion is bespoke work.
06
Regulated buyers should check IRAP
No IRAP assessment was found, and no Australian government panel listing. Public-sector security procurement will stall on that.
GARTNER MAGIC QUADRANT
ITSM Platforms · 2026
NOT FEATURED
FORRESTER'S WAVE
Enterprise Service Management · Q4 25
NOT FEATURED
ABOUT SERVICELY SECOPS
FROM FINDING TO FIX, ON THE PLATFORM THAT OWNS THE ASSET.
Servicely SecOps turns security findings into tracked remediation work on the same platform as IT service management, so a vulnerability resolves through the change process rather than through a parallel spreadsheet.
Servicely SecOps delivers security incident response, vulnerability identification and response, configuration compliance and threat intelligence against the shared CMDB, so every finding already knows which asset it affects and which team is accountable for fixing it.
The genuine advantage is the CMDB adjacency: a vulnerability arrives already mapped to an asset, an owner and a change process, which is exactly the handoff that fails when security and IT run separate systems. The module itself is the least developed in the range, with four named capabilities.
BEST FOR
Lean Sec Teams
Security functions without a dedicated SOAR budget
STRONG FIT
Remediation Flow
Findings routed to the asset owner automatically
REPLACES
Security Trackers
Retire spreadsheets tracking vulnerability remediation
Key Capabilities
INCLUDED IN ALL PLANS
Security Incident Response
Structured handling of security incidents with evidence and audit trail.
Vulnerability Response
Findings routed to the accountable asset owner through the change process.
Configuration Compliance
Track configuration drift against the baseline the CMDB already holds.
Threat Intelligence Handling
Intelligence recorded against affected assets rather than in isolation.
Shared CMDB Context
Every finding arrives mapped to an asset, an owner and a service.
Remediation via Change Control
Fixes execute through the same governed change process as everything else.
MORE FROM SERVICELY
THE SERVICELY ECOSYSTEM
Servicely SecOps shares the platform, the CMDB and the named-user licence with ITSM, ITAM, Risk Management and the rest of the range — so asset data, remediation changes and risk register entries all reference the same records.
CROSS OEM COMPARISON
FIND THE BEST FIT — NOT JUST ONE
PRODUCT
Not the right fit? We’ve got other options. One RFQ unlocks multiple solutions, compared side by side—with zero vendor bias.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on Servicely SecOps?
The floor discount on Servicely SecOps via Stackingo is 10% off Servicely list — locked within the authorized Servicely partner programme, never an ad hoc markdown.
💡
Keep in mind: Be precise about what this is. Servicely SecOps orchestrates security response on the IT platform; it does not detect threats, and no SIEM or scanner connector is published.
02
How much do Servicely SecOps buyers save?
Most enterprises land around 30% off Servicely list on Servicely SecOps, a figure set through the authorized reseller channel.
⚠️
The published integration list contains no SIEM and no vulnerability scanner — no Splunk, Sentinel, CrowdStrike or Qualys. Treat finding ingestion as bespoke integration work.
03
Why buy Servicely SecOps through Stackingo?
Buying Servicely SecOps through Stackingo means one negotiated front at 10%+ off (typically 30%) and candid guidance on where Servicely deals quietly leak budget:
Four named features make this the thinnest module of nine
No SIEM connector appears anywhere in the integration list
Scanner ingestion is bespoke work you must scope
Workflow, not detection is what this module actually is
No ISO 27001 was declared on the UK public listing
No IRAP assessment was found for public sector buyers
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement Servicely SecOps?
More than licensing. Stackingo sells Servicely SecOps and can stand it up end to end — configuring Security Incident Response, Vulnerability Response, Configuration Compliance, Threat Intelligence Handling, Shared CMDB Context, and Remediation via Change Control.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is Servicely SecOps and who is it for?
Built by Servicely Pty Ltd, whose SecOps module runs on the shared CMDB that IT service management and asset management already populate.
Best fit · Lean Sec Teams
Best fit · Remediation Flow
Typically replaces · Security Trackers
🎯
Lean Security Teams — security functions operating without a dedicated SOAR budget
Remediation Flow — findings routed to the accountable asset owner automatically
Typically replaces Security Trackers for security teams retiring spreadsheets that track remediation
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