ON-SHELF AVAILABILITY · SYMPHONYAI
SYMPHONYAI SHELF PLANNING
by SymphonyAI · Authorized via Stackingo
SHELF GAPS RANKED
30 of top 50 grocers
THE GAP ON THE SHELF, FOUND FIRST. SAVE UP TO 30%.
Shelf and availability intelligence is the computer-vision capability inside CINDE Store Intelligence: store imagery detects out-of-stocks, phantom inventory and shelf gaps, then ranks each one by the revenue it is costing you today.
Stackingo gets you further.
Out-of-stock detection by image
Revenue-ranked fix list
Phantom inventory flagging
On-shelf availability trends
Shelf gap measurement
Part of Store Intelligence
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
30%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
Shelf Planning is not a SymphonyAI product
The URL serves Shelf and Availability Intelligence, a capability of CINDE Store Intelligence. There is no shelf planning SKU to put on an order form.
04
Camera coverage decides the result
Vision quality follows fixtures, lighting and image cadence across your estate. Pilot it in the worst-lit store, not the flagship.
02
The 50 to 200% claim has no named site
SymphonyAI publishes the range against manual scanning but names no reference retailer, store count or baseline method. Ask for all three.
05
Retail analyst evidence is nearly absent
SymphonyAI's retail credentials are a QKS placement from 2022 and a Forrester inclusion from 2020. The AML and industrial awards are other divisions.
03
Detection is not execution
CINDE sits on top of your ERP and POS. It can find the gap and price it; replenishing against it needs Gold Core modules or your own people.
06
Two shelf assistants are not released yet
The Unified Shelf Assistant and StoreAI Assistant are on the Store Intelligence roadmap. Buy on what the platform demonstrably does today.
GARTNER MAGIC QUADRANT
Not evaluated · Gartner MQ
Ships inside CINDE Store Intelligence
NOT FEATURED
FORRESTER'S WAVE
Enterprise Service Management Platforms · Q4 25
NOT FEATURED
ABOUT SYMPHONYAI SHELF PLANNING
SEE THE EMPTY SHELF, PRICE THE LOSS, SEND SOMEONE TO FIX IT.
SymphonyAI Shelf Planning is the shelf and availability side of CINDE Store Intelligence, built on the retail computer vision SymphonyAI acquired with ReTech Labs in October 2021 and folded into the CINDE platform.
SymphonyAI Shelf Planning delivers image-based out-of-stock detection, phantom inventory identification, shelf gap measurement and dollar-ranked task routing to the colleague on the floor, so the first shelf fixed each morning is the one losing the most money rather than the one nearest the door.
SymphonyAI claims computer vision surfaces 50 to 200% more shelf gaps than manual scanning, and quotes on-shelf availability gains of six to eleven percentage points. Both are vendor figures published without a named reference retailer, so treat each as a hypothesis to test on your own estate.
BEST FOR
Grocery and C-Store
High-velocity shelves where gaps cost sales daily
STRONG FIT
Shelf Availability
Turning detected gaps into ranked store tasks
REPLACES
Manual Gap Walks
Retire clipboard shelf audits and spot checks
Key Capabilities
INCLUDED IN ALL PLANS
Image-Based Out-of-Stock Detection
Computer vision reads the fixture itself instead of trusting a stock figure.
Phantom Inventory Identification
Flags stock the system says you hold and the shelf says you plainly do not.
Shelf Gap and Void Measurement
Quantifies void space on the fixture rather than logging a yes-or-no state.
Revenue-Ranked Task Routing
Every gap is priced, so the highest-value fix reaches a colleague first.
Availability Trend Reporting
Tracks on-shelf availability by store, category and daypart over time.
Runs on CINDE Store Intelligence
Delivered as a capability of the Store Intelligence licence, not alone.
MORE FROM SYMPHONYAI
THE SYMPHONYAI ECOSYSTEM
Shelf and availability intelligence ships inside CINDE Store Intelligence, the pillar that also carries planogram verification and misplaced-item alerts, and its tasks land in SymphonyAI Store Operations on the floor. Stackingo quotes the Store Intelligence licence that actually carries this capability, itemised beside any other CINDE pillar you need.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on SymphonyAI Shelf Planning?
The floor discount on SymphonyAI Shelf Planning via Stackingo is 10% off SymphonyAI list — locked within the authorized SymphonyAI partner programme, never an ad hoc markdown.
💡
Keep in mind: Shelf and availability intelligence is not licensed on its own — it is part of CINDE Store Intelligence, so the discount lands on that licence and the shelf capability comes inside it.
02
How much do SymphonyAI Shelf Planning buyers save?
Most enterprises land around 30% off SymphonyAI list on SymphonyAI Shelf Planning, a figure set through the authorized reseller channel.
⚠️
SymphonyAI publishes no list price for any retail product, and TrustRadius records that the CINDE platform does not currently have any pricing plans listed. A benchmarked quote is the only reference point you get.
03
Why buy SymphonyAI Shelf Planning through Stackingo?
Buying SymphonyAI Shelf Planning through Stackingo means one negotiated front at 10%+ off (typically 30%) and candid guidance on where SymphonyAI deals quietly leak budget:
Not a separate SKU it is a capability of CINDE Store Intelligence
The 50 to 200% claim carries no named reference retailer
Detection only acting on the gap needs Gold Core or people
Camera coverage decides whether the vision layer works at all
Retail analyst proof is a 2022 QKS line and a 2020 Forrester one
Shelf assistants on the roadmap have not been released
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement SymphonyAI Shelf Planning?
More than licensing. Stackingo sells SymphonyAI Shelf Planning and can stand it up end to end — configuring Image-Based Out-of-Stock Detection, Phantom Inventory Identification, Shelf Gap and Void Measurement, Revenue-Ranked Task Routing, Availability Trend Reporting, and Runs on CINDE Store Intelligence.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is SymphonyAI Shelf Planning and who is it for?
Built by SymphonyAI, whose retail computer vision arrived with the October 2021 ReTech Labs acquisition, now part of CINDE Store Intelligence.
Best fit · Grocery and C-Store
Best fit · Shelf Availability
Typically replaces · Manual Gap Walks
🎯
Grocery and C-Store — high-velocity shelves where a gap costs sales the same day
Shelf Availability — teams turning detected gaps into ranked store tasks
Typically replaces Manual Gap Walks for store teams retiring clipboard shelf audits and spot checks
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