IN-STORE VISION AI · SYMPHONYAI
SYMPHONYAI STORE INTELLIGENCE
by SymphonyAI · Authorized via Stackingo
SHELF VISION AI
2,000+ customers
THE SHELF, AUDITED BY CAMERA. SAVE UP TO 30%.
Sold as CINDE Store Intelligence, this is the computer-vision pillar SymphonyAI acquired with ReTech Labs in 2021: it reads shelf imagery for out-of-stocks, planogram breaks, pricing errors and misplaced items, then ranks the fixes by dollar impact.
Stackingo gets you further.
Out-of-stock gap detection
Misplaced item alerts
Planogram verification
Dollar-ranked task routing
Shelf price error spotting
ReTech vision engine
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
30%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
Two named assistants are still roadmap
StoreAI Assistant and Unified Shelf Assistant are unreleased. If either appears in a demo or a business case, get a GA date in writing before you sign.
04
The uplift numbers are vendor-published
50 to 200% more gaps found, six to eleven points of availability, $150M of annual profit — vendor claims, none carrying a named reference customer.
02
Sensing is not the same as fixing
Store Intelligence detects and ranks. Someone still walks the aisle, and the execution layer sits in the store operations product, which is licensed separately.
05
Retail analyst cover is two stale entries
A 2022 QKS forecasting leadership and a 2020 Forrester category-planning inclusion. Nothing independent assesses retail computer vision here at all.
03
Image capture is the real capital cost
Fixed cameras, shelf robots or associate phones each change the economics. The licence is rarely the largest line in a shelf-vision business case.
06
It overlays your systems, never replaces them
CINDE sits on top of existing ERP, POS and WMS. Detection quality tracks the quality and the latency of the feeds you give it.
GARTNER MAGIC QUADRANT
Not evaluated · Gartner MQ
Computer vision from the 2021 ReTech deal
NOT FEATURED
FORRESTER'S WAVE
Enterprise Service Management Platforms · Q4 25
NOT FEATURED
ABOUT SYMPHONYAI STORE INTELLIGENCE
CAMERAS FIND THE GAP, THE TASK LIST RANKS IT IN DOLLARS.
SymphonyAI Store Intelligence is sold as CINDE Store Intelligence, one of the four pillars of the CINDE Connected Retail Platform, and descends from ReTech Labs, the retail computer-vision company SymphonyAI acquired in October 2021.
CINDE Store Intelligence delivers out-of-stock and phantom-inventory detection, planogram compliance verification, shelf-edge price and label error spotting and misplaced-item identification from store imagery, turning each finding into a task ranked by the revenue it puts back on the shelf rather than by the aisle it sits in.
SymphonyAI claims its computer vision surfaces 50 to 200% more shelf gaps than manual scanning and lifts on-shelf availability by six to eleven points, alongside a headline figure of $150M in annual profit from shelf intelligence. All three are vendor claims, published without a named customer or a stated methodology.
BEST FOR
Grocery + Big Box
Large-format stores audited on foot with a clipboard
STRONG FIT
On-Shelf Availability
Finding the gaps a manual walk-through misses
REPLACES
Manual Shelf Audits
Retire scheduled walks and spot-check sampling
Key Capabilities
INCLUDED IN ALL PLANS
Out-of-Stock and Gap Detection
Shelf imagery read for empty facings, phantom stock and hidden gaps.
Planogram Compliance Checks
Verifies what is on the shelf against the planogram that was published.
Price and Label Error Spotting
Finds shelf-edge labels that disagree with the price the till will charge.
Misplaced Item Identification
Flags products sitting in the wrong bay before they stop selling at all.
Dollar-Ranked Task Routing
Every finding becomes a task ordered by the revenue it recovers.
ReTech Computer Vision Lineage
The vision engine SymphonyAI acquired with ReTech Labs in October 2021.
MORE FROM SYMPHONYAI
THE SYMPHONYAI ECOSYSTEM
Store Intelligence senses; it does not execute. The task list it produces is worked in the store operations product from the Gold Core suite, licensed separately, and its findings feed the same CINDE platform behind the merchandising and assortment pillars. Stackingo can quote the sensing layer and the execution licence together.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on SymphonyAI Store Intelligence?
The floor discount on SymphonyAI Store Intelligence via Stackingo is 10% off SymphonyAI list — locked within the authorized SymphonyAI partner programme, never an ad hoc markdown.
💡
Keep in mind: SymphonyAI publishes no price for any retail product, and two capabilities shown alongside Store Intelligence — StoreAI Assistant and Unified Shelf Assistant — are roadmap rather than released, so benchmark the quote and price only what ships today.
02
How much do SymphonyAI Store Intelligence buyers save?
Most enterprises land around 30% off SymphonyAI list on SymphonyAI Store Intelligence, a figure set through the authorized reseller channel.
⚠️
Store Intelligence finds and ranks the problem, but execution sits in a separate licence from the Gold Core suite. Budget the camera estate and the store labour alongside the software.
03
Why buy SymphonyAI Store Intelligence through Stackingo?
Buying SymphonyAI Store Intelligence through Stackingo means one negotiated front at 10%+ off (typically 30%) and candid guidance on where SymphonyAI deals quietly leak budget:
Shelf vision detects; the aisle work stays manual
StoreAI Assistant is roadmap and not released today
Image capture hardware often outweighs the licence
Uplift figures are vendor claims without references
Feed quality sets the ceiling on detection accuracy
Execution is carried by a separate retail licence
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement SymphonyAI Store Intelligence?
More than licensing. Stackingo sells SymphonyAI Store Intelligence and can stand it up end to end — configuring Out-of-Stock and Gap Detection, Planogram Compliance Checks, Price and Label Error Spotting, Misplaced Item Identification, Dollar-Ranked Task Routing, and ReTech Computer Vision Lineage.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is SymphonyAI Store Intelligence and who is it for?
Built by SymphonyAI, whose retail computer vision arrived through the 2021 ReTech Labs acquisition, now sold as the CINDE Store Intelligence pillar.
Best fit · Grocery + Big Box
Best fit · On-Shelf Availability
Typically replaces · Manual Shelf Audits
🎯
Grocery and Big Box — large-format stores audited on foot with a clipboard
On-Shelf Availability — finding the gaps a manual walk-through misses
Typically replaces Manual Shelf Audits for store teams retiring scheduled walks and spot-check sampling
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