Freshworks Freshservice Pricing - $13.30 per agent per month
Updated: Aug 26
Freshworks Freshservice Pricing starts at a list price of $19 per agent per month (Starter, billed annually), and through Stackingo — an authorised Freshworks reseller — you pay about $13.30 per agent per month, a guaranteed saving of up to 30% (minimum 10%). Growth lists at $49, Pro at $95 and Enterprise at $119 per agent per month.
What does Freshworks Freshservice Pricing look like at a glance?
Freshworks Freshservice is priced per agent per month on an annual commitment: Starter at $19, Growth at $49, Pro at $95 and Enterprise at $119 list. Through Stackingo you save up to 30% — Starter falls to about $13.30 per agent per month. Volume orders lower the per-agent price further.
Plan | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) | What you get |
Starter | $19.00 | $13.30 (save 30%) | Incident management, knowledge base, service portal, omnichannel support, custom SSO and starter analytics |
Growth | $49.00 | $34.30 (save 30%) | Everything in Starter plus asset management, approval workflows, orchestration and business rules |
Pro | $95.00 | $66.50 (save 30%) | Everything in Growth plus problem, change and release management, project management and advanced automation |
Enterprise | $119.00 | $83.30 (save 30%) | Everything in Pro plus sandbox, audit logs, IP allowlisting, advanced governance and admin controls |
The entry anchor is Starter at $19 per agent per month, so Stackingo's guaranteed discount brings your starting cost to about $13.30 per agent per month. Pricing falls further with volume: the more agent licenses you buy, the lower the price per agent, and larger deployments can unlock additional savings. Every figure here is the per-agent, per-month rate at annual commitment — not an annualized total.
What is a Freshworks Freshservice subscription and how does it work?
A Freshworks Freshservice subscription is billed per agent per month on an annual commitment, starting at $19 list (about $13.30 with Stackingo). Freshservice is a cloud-native, AI-powered IT service management (ITSM) platform — incident, problem, change and release management plus IT asset management (ITAM) in one place. Stackingo provisions genuine licenses at a guaranteed discount.
Here is how it works in practice. You pick Starter, Growth, Pro or Enterprise, then assign a license to each IT agent who resolves tickets. Agents work incidents, service requests and approvals from a unified workspace, while Freddy AI assists with categorisation, suggestions and automation. Higher tiers unlock asset management, orchestration, formal ITIL processes (problem, change, release) and, at Enterprise, sandbox and governance controls. Billing is per agent per month; you commit annually for the lowest rate, and Stackingo applies its 30% reseller discount on top of the OEM list price.
How do Freshworks Freshservice licenses work?
Freshworks Freshservice licenses are sold per agent (per seat), billed monthly on an annual commitment. Each IT agent who handles tickets needs one license, priced from $19 per agent per month list, or about $13.30 through Stackingo after the guaranteed 30% discount. The more agents you license, the lower your effective per-agent price.
This per-agent model makes ITSM budgeting predictable: pay only for the agents who resolve tickets, not for end users who raise them — requesters are unlimited. Business agents in non-IT teams (HR, Finance, Facilities) can be added via a separate add-on license when you extend service management beyond IT. Crucially, pricing falls further with volume — the more agent licenses you purchase, the lower the price per agent, and larger deployments can unlock deeper savings. Stackingo issues genuine Freshworks licenses, handles provisioning and renewals, and negotiates volume tiers, so a 50-agent service desk pays materially less per agent than the entry rate.
Which Freshworks Freshservice plans are available?
Freshworks Freshservice offers four plans, all per agent per month at annual commitment: Starter at $19 list (about $13.30 with Stackingo), Growth at $49 (about $34.30), Pro at $95 (about $66.50) and Enterprise at $119 (about $83.30). There is no free plan — only a free trial — so the Starter tier is the entry point.
Starter — $19 list / about $13.30 with Stackingo, per agent per month. For small IT teams: incident management, knowledge base, service portal, omnichannel support, custom SSL/SSO and starter analytics.
Growth — $49 list / about $34.30 with Stackingo, per agent per month. For teams tracking assets and approvals: everything in Starter plus IT asset management, approval workflows, orchestration and business rules.
Pro — $95 list / about $66.50 with Stackingo, per agent per month. For ITIL-mature orgs: everything in Growth plus problem, change and release management, project management and advanced automation.
Enterprise — $119 list / about $83.30 with Stackingo, per agent per month. For large IT organisations: everything in Pro plus sandbox, audit logs, IP allowlisting and advanced governance.
Because Freshservice unifies service management and asset management, you cut the stack: one platform replaces separate ticketing, ITAM and orchestration tools. Choose Starter to launch fast, Growth when assets and approvals matter, Pro for formal ITIL processes, or Enterprise for governance at scale.
Who is the best Freshworks Freshservice reseller?
Stackingo is an authorised Freshworks reseller, delivering genuine Freshservice licenses at a guaranteed discount of up to 30% (minimum 10%) — Starter at about $13.30 per agent per month versus $19 list. You get the same product and support, simply at a lower, quote-backed price with managed onboarding.
Buying through an authorised reseller like Stackingo means you keep full access to Freshworks' roadmap, Freddy AI and support while gaining consolidated invoicing, local currency billing and Dubai-based assistance across the GCC, UK & Ireland, Europe, Oceania and the US. Stackingo handles license provisioning, agent management and renewals, and negotiates volume pricing so your per-agent cost keeps falling as you scale the service desk — a genuine reseller advantage over buying list price direct.
Who is an authorised Freshworks Freshservice distributor?
Stackingo acts as your Freshworks Freshservice distributor across the GCC, UK & Ireland, Europe, Oceania and the US, supplying genuine per-agent licenses with local currency invoicing and managed onboarding. As an authorised distributor, Stackingo consolidates procurement into one relationship and one invoice, whatever your agent count or region.
As your distribution partner, Stackingo manages license allocation, agent changes, renewals and support so you have a single point of contact for your entire Freshservice rollout. Whether your IT team sits in Dubai, London, Sydney or New York, you get consistent per-agent pricing, guaranteed discounts and regional expertise — without juggling multiple contracts or paying list price.
Is Stackingo a Freshworks Freshservice partner?
Yes. Stackingo is an authorised Freshworks reseller partner — the partner you buy Freshservice through to secure genuine licenses at up to 30% off list (minimum 10%). You onboard once and get managed provisioning, volume-negotiated per-agent pricing and consolidated regional billing.
Working with a single partner for Freshservice keeps procurement simple: authorised licensing, guaranteed savings, volume pricing as you scale agents, and regional expertise spanning the GCC, UK & Ireland, Europe, Oceania and the US. Request a quote and Stackingo will size the right plan and agent count to your IT service desk at the lowest total cost.
Where can you buy Freshworks Freshservice?
You buy Freshworks Freshservice through Stackingo, an authorised Freshworks reseller. Tell Stackingo your agent count and plan (Starter, Growth, Pro or Enterprise), and you receive a tailored quote — genuine licenses at about $13.30 per agent per month for Starter (versus $19 list), localised to your currency and region, with volume discounts applied.
The process is simple: request a quote, confirm your plan and number of agents, and Stackingo provisions genuine Freshworks Freshservice licenses with managed onboarding. You can explore the full product details on the Stackingo Freshworks Freshservice product page, then head to the Get-a-Quote page to lock in your pricing. Related reading: Freshworks Freshdesk, Freshworks Freshchat, Freshworks Freshcaller and Freshworks Freshsales Suite.
How much does Freshworks Freshservice cost by country and currency?
Freshworks Freshservice is priced in USD and billed in USD, but the table below converts the Starter anchor ($19 list, $13.30 Stackingo, per agent per month at annual commitment) into local currency for the US and all 39 other target markets. Figures are approximate conversions; you are billed in USD. Volume pricing lowers the per-agent rate further.
Market | Currency | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) |
Australia | AUD | A$28.88 | A$20.22 |
Austria | EUR | €17.48 | €12.24 |
Bahrain | BHD | BD7.14 | BD5.00 |
Belgium | EUR | €17.48 | €12.24 |
Bulgaria | EUR | €17.48 | €12.24 |
Croatia | EUR | €17.48 | €12.24 |
Cyprus | EUR | €17.48 | €12.24 |
Czechia | CZK | Kč437.00 | Kč305.90 |
Denmark | DKK | kr130.15 | kr91.11 |
England | GBP | £15.01 | £10.51 |
Estonia | EUR | €17.48 | €12.24 |
Finland | EUR | €17.48 | €12.24 |
France | EUR | €17.48 | €12.24 |
Germany | EUR | €17.48 | €12.24 |
Greece | EUR | €17.48 | €12.24 |
Hungary | HUF | Ft6,745.00 | Ft4,721.50 |
Ireland | EUR | €17.48 | €12.24 |
Italy | EUR | €17.48 | €12.24 |
Kuwait | KWD | KD5.83 | KD4.08 |
Latvia | EUR | €17.48 | €12.24 |
Lithuania | EUR | €17.48 | €12.24 |
Luxembourg | EUR | €17.48 | €12.24 |
Malta | EUR | €17.48 | €12.24 |
Netherlands | EUR | €17.48 | €12.24 |
New Zealand | NZD | NZ$31.54 | NZ$22.08 |
Northern Ireland | GBP | £15.01 | £10.51 |
Oman | OMR | OMR7.32 | OMR5.12 |
Poland | PLN | zł75.05 | zł52.54 |
Portugal | EUR | €17.48 | €12.24 |
Qatar | QAR | QR69.16 | QR48.41 |
Romania | RON | lei86.45 | lei60.52 |
Saudi Arabia | SAR | SR71.25 | SR49.88 |
Scotland | GBP | £15.01 | £10.51 |
Slovakia | EUR | €17.48 | €12.24 |
Slovenia | EUR | €17.48 | €12.24 |
Spain | EUR | €17.48 | €12.24 |
Sweden | SEK | kr199.50 | kr139.65 |
United Arab Emirates | AED | AED69.78 | AED48.84 |
United States | USD | $19.00 | $13.30 |
Wales | GBP | £15.01 | £10.51 |
Frequently asked questions
How much does Freshworks Freshservice cost in the US?
In the US, Freshservice lists at $19 per agent per month (Starter), $49 (Growth), $95 (Pro) and $119 (Enterprise) at annual commitment. Through Stackingo, Starter drops to about $13.30 per agent per month — a guaranteed saving of up to 30%, with volume pricing lowering it further.
What is the cheapest Freshworks Freshservice plan?
The Starter plan is cheapest at $19 per agent per month list, dropping to about $13.30 per agent per month through Stackingo after the guaranteed 30% discount. It includes incident management, knowledge base, service portal and omnichannel support — ideal for small IT teams.
Is Freshworks Freshservice priced per agent or per user?
Per agent, per month. You pay only for IT agents who resolve tickets; end users who raise requests are unlimited and free. Non-IT business agents (HR, Finance, Facilities) can be added with a separate add-on license when you extend service management beyond IT.
Does Freshworks Freshservice have a free plan?
No. Freshservice offers a free trial (typically 14 days) but no ongoing free plan, so the Starter tier is the entry point. Through Stackingo you start at about $13.30 per agent per month — 30% below the $19 list price — with volume discounts for larger service desks.
How much can I save on Freshworks Freshservice with Stackingo?
Stackingo guarantees up to 30% off list (minimum 10%) as an authorised Freshworks reseller — about $5.70 per agent per month on Starter. Volume orders can unlock further savings, so larger IT service desks pay even less per agent.
Which Freshservice plan includes change and problem management?
The Pro plan ($95 list, about $66.50 with Stackingo) is the tier that unlocks formal ITIL processes — problem, change and release management — along with project management and advanced automation. Starter and Growth cover incidents, assets and approvals; Enterprise adds sandbox and governance.
Why choose Freshservice over legacy ITSM tools?
Freshservice is cloud-native and deploys in days, not quarters. Freshworks serves more than 73,000 businesses worldwide, and Freshservice Pro is typically far cheaper than equivalent legacy ITSM licensing — with modern AI, ITAM and automation built in rather than bolted on.
Related Stackingo pricing guides
Compare Freshworks Freshservice Pricing with related Stackingo licensing: HaloCRM Pricing, HaloITSM Pricing, HaloPSA Pricing and HappySignals Ask Pricing.
See the Freshworks FreshService product page for the transactional overview, or request a tailored quote to price it against your exact scope.
Ready to see your exact number? Tell Stackingo your agent count and whether you need Starter, Growth, Pro or Enterprise, and you will get a tailored Freshworks Freshservice Pricing quote — genuine licenses, guaranteed discounts of up to 30%, and volume pricing — across the GCC, UK & Ireland, Europe, Oceania and the US. Get your Freshworks Freshservice quote now.
