Freshworks Freshcaller Pricing - $10.50 per agent per month
Updated: Aug 26
Freshworks Freshcaller Pricing starts with a free plan and a lowest paid tier of $15 per agent per month (Growth, billed annually), and through Stackingo — an authorised Freshworks reseller — you pay about $10.50 per agent per month, a guaranteed saving of up to 30% (minimum 10%). Pro lists at $39 and Enterprise at $69 per agent per month, all plus pay-per-minute call usage.
What does Freshworks Freshcaller Pricing look like at a glance?
Freshworks Freshcaller is priced per agent per month on an annual commitment, plus pay-per-minute call charges: Free at $0, Growth at $15, Pro at $39 and Enterprise at $69 list. Through Stackingo you save up to 30% on the license — the Growth entry falls to about $10.50 per agent per month. Volume orders lower the per-agent price further.
Plan | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) | What you get |
Free | $0.00 | $0.00 + pay/min | Inbound caller ID, desktop notifications, call notes, custom greetings and basic call metrics |
Growth | $15.00 | $10.50 (save 30%) | Smart IVR routing, call queues, business hours, custom reports and 2,000 free incoming minutes |
Pro | $39.00 | $27.30 (save 30%) | Everything in Growth plus call monitoring, advanced analytics, holiday routing and 3,000 free minutes |
Enterprise | $69.00 | $48.30 (save 30%) | Everything in Pro plus speech-enabled IVR (Freddy), service level monitoring, abandoned-call metrics and 5,000 free minutes |
The entry paid anchor is Growth at $15 per agent per month, so Stackingo's guaranteed discount brings your starting license cost to about $10.50 per agent per month. Pricing falls further with volume: the more agent licenses you buy, the lower the price per agent, and larger deployments can unlock additional savings. Every figure here is the per-agent, per-month license rate at annual commitment — not an annualized total. Pay-per-minute telco charges are billed separately at cost.
What is a Freshworks Freshcaller subscription and how does it work?
A Freshworks Freshcaller subscription is billed per agent per month on an annual commitment, from a free plan up to $69 list — the Growth entry is about $10.50 with Stackingo — plus pay-per-minute call usage. Freshcaller is a browser-native cloud phone and contact centre platform: virtual numbers in 90+ countries, smart IVR routing and live call supervision, with no on-premise hardware.
Here is how it works in practice. You pick Free, Growth, Pro or Enterprise, then assign a license to each agent who makes or takes calls. Agents work calls directly in the browser, while admins configure IVR, routing and business hours. Each plan includes a pool of free local incoming minutes (2,000 on Growth, 3,000 on Pro, 5,000 on Enterprise); beyond that, calls are charged per minute (from about $0.013/min for local incoming), and phone numbers are purchased separately. Billing is per agent per month; you commit annually for the lowest rate, and Stackingo applies its 30% reseller discount on top of the OEM license list price.
How do Freshworks Freshcaller licenses work?
Freshworks Freshcaller licenses are sold per agent (per seat), billed monthly on an annual commitment, plus pay-per-minute usage. Each agent who handles calls needs one license, priced from $15 per agent per month list on Growth, or about $10.50 through Stackingo after the guaranteed 30% discount. The more agents you license, the lower your effective per-agent price.
This per-agent model keeps contact-centre budgeting predictable: pay per calling agent for the license, then usage-based charges only for the minutes you actually use. Stackingo's guaranteed discount applies to the per-agent license fee; the pay-per-minute call rates and number rentals are pass-through telco costs billed at standard rates. Crucially, license pricing falls further with volume — the more agent licenses you purchase, the lower the price per agent, and larger deployments can unlock deeper savings. Stackingo issues genuine Freshworks licenses, handles provisioning and renewals, and negotiates volume tiers, so a 50-agent contact centre pays materially less per agent than the entry rate.
Which Freshworks Freshcaller plans are available?
Freshworks Freshcaller offers four plans, all per agent per month at annual commitment (plus pay/min): Free at $0, Growth at $15 list (about $10.50 with Stackingo), Pro at $39 (about $27.30) and Enterprise at $69 (about $48.30). The Free plan lets you start with basic inbound voice, while Growth is the entry paid tier.
Free — $0, per agent per month + pay/min. For teams testing voice support: inbound caller ID, desktop notifications, call notes, custom greetings and basic call metrics.
Growth — $15 list / about $10.50 with Stackingo, per agent per month + pay/min. For scaling teams: smart IVR routing, call queues, business hours, custom reports and 2,000 free incoming minutes.
Pro — $39 list / about $27.30 with Stackingo, per agent per month + pay/min. For busy contact centres: everything in Growth plus call monitoring, advanced analytics, holiday routing and 3,000 free minutes.
Enterprise — $69 list / about $48.30 with Stackingo, per agent per month + pay/min. For global operations: everything in Pro plus speech-enabled IVR via Freddy AI, service level monitoring, abandoned-call metrics and 5,000 free minutes.
Because Freshcaller is browser-native, you skip PBX hardware entirely and spin up a global contact centre in hours. Start Free to trial voice support, move to Growth for routing and reporting, choose Pro for monitoring and analytics, or Enterprise for AI-powered IVR and SLA monitoring at scale.
Who is the best Freshworks Freshcaller reseller?
Stackingo is an authorised Freshworks reseller, delivering genuine Freshcaller licenses at a guaranteed discount of up to 30% (minimum 10%) — the Growth tier at about $10.50 per agent per month versus $15 list. You get the same product and support, simply at a lower, quote-backed price with managed onboarding.
Buying through an authorised reseller like Stackingo means you keep full access to Freshworks' roadmap, Freddy AI and support while gaining consolidated invoicing, local currency billing and Dubai-based assistance across the GCC, UK & Ireland, Europe, Oceania and the US. Stackingo handles license provisioning, agent management and renewals, and negotiates volume pricing so your per-agent cost keeps falling as you scale the contact centre — a genuine reseller advantage over buying list price direct.
Who is an authorised Freshworks Freshcaller distributor?
Stackingo acts as your Freshworks Freshcaller distributor across the GCC, UK & Ireland, Europe, Oceania and the US, supplying genuine per-agent licenses with local currency invoicing and managed onboarding. As an authorised distributor, Stackingo consolidates procurement into one relationship and one invoice, whatever your agent count or region.
As your distribution partner, Stackingo manages license allocation, agent changes, renewals and support so you have a single point of contact for your entire Freshcaller rollout. Whether your calling team sits in Dubai, London, Sydney or New York, you get consistent per-agent pricing, guaranteed discounts and regional expertise — without juggling multiple contracts or paying list price.
Is Stackingo a Freshworks Freshcaller partner?
Yes. Stackingo is an authorised Freshworks reseller partner — the partner you buy Freshcaller through to secure genuine licenses at up to 30% off list (minimum 10%). You onboard once and get managed provisioning, volume-negotiated per-agent pricing and consolidated regional billing.
Working with a single partner for Freshcaller keeps procurement simple: authorised licensing, guaranteed savings, volume pricing as you scale agents, and regional expertise spanning the GCC, UK & Ireland, Europe, Oceania and the US. Request a quote and Stackingo will size the right plan and agent count to your contact centre at the lowest total cost.
Where can you buy Freshworks Freshcaller?
You buy Freshworks Freshcaller through Stackingo, an authorised Freshworks reseller. Tell Stackingo your agent count and plan (Growth, Pro or Enterprise), and you receive a tailored quote — genuine licenses at about $10.50 per agent per month for Growth (versus $15 list), localised to your currency and region, with volume discounts applied.
The process is simple: request a quote, confirm your plan and number of agents, and Stackingo provisions genuine Freshworks Freshcaller licenses with managed onboarding. You can explore the full product details on the Stackingo Freshworks Freshcaller product page, then head to the Get-a-Quote page to lock in your pricing. Related reading: Freshworks Freshdesk, Freshworks Freshchat, Freshworks Freshservice and Freshworks Freshsales Suite.
How much does Freshworks Freshcaller cost by country and currency?
Freshworks Freshcaller is priced in USD and billed in USD, but the table below converts the Growth anchor ($15 list, $10.50 Stackingo, per agent per month at annual commitment) into local currency for the US and all 39 other target markets. Figures are approximate conversions and exclude pay-per-minute usage; you are billed in USD. Volume pricing lowers the per-agent rate further.
Market | Currency | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) |
Australia | AUD | A$22.80 | A$15.96 |
Austria | EUR | €13.80 | €9.66 |
Bahrain | BHD | BD5.64 | BD3.95 |
Belgium | EUR | €13.80 | €9.66 |
Bulgaria | EUR | €13.80 | €9.66 |
Croatia | EUR | €13.80 | €9.66 |
Cyprus | EUR | €13.80 | €9.66 |
Czechia | CZK | Kč345.00 | Kč241.50 |
Denmark | DKK | kr102.75 | kr71.92 |
England | GBP | £11.85 | £8.29 |
Estonia | EUR | €13.80 | €9.66 |
Finland | EUR | €13.80 | €9.66 |
France | EUR | €13.80 | €9.66 |
Germany | EUR | €13.80 | €9.66 |
Greece | EUR | €13.80 | €9.66 |
Hungary | HUF | Ft5,325.00 | Ft3,727.50 |
Ireland | EUR | €13.80 | €9.66 |
Italy | EUR | €13.80 | €9.66 |
Kuwait | KWD | KD4.60 | KD3.22 |
Latvia | EUR | €13.80 | €9.66 |
Lithuania | EUR | €13.80 | €9.66 |
Luxembourg | EUR | €13.80 | €9.66 |
Malta | EUR | €13.80 | €9.66 |
Netherlands | EUR | €13.80 | €9.66 |
New Zealand | NZD | NZ$24.90 | NZ$17.43 |
Northern Ireland | GBP | £11.85 | £8.29 |
Oman | OMR | OMR5.78 | OMR4.04 |
Poland | PLN | zł59.25 | zł41.48 |
Portugal | EUR | €13.80 | €9.66 |
Qatar | QAR | QR54.60 | QR38.22 |
Romania | RON | lei68.25 | lei47.77 |
Saudi Arabia | SAR | SR56.25 | SR39.38 |
Scotland | GBP | £11.85 | £8.29 |
Slovakia | EUR | €13.80 | €9.66 |
Slovenia | EUR | €13.80 | €9.66 |
Spain | EUR | €13.80 | €9.66 |
Sweden | SEK | kr157.50 | kr110.25 |
United Arab Emirates | AED | AED55.09 | AED38.56 |
United States | USD | $15.00 | $10.50 |
Wales | GBP | £11.85 | £8.29 |
Frequently asked questions
How much does Freshworks Freshcaller cost in the US?
In the US, Freshcaller is free to start, then lists at $15 per agent per month (Growth), $39 (Pro) and $69 (Enterprise) at annual commitment, plus pay-per-minute usage. Through Stackingo, Growth drops to about $10.50 per agent per month — a guaranteed saving of up to 30%, with volume pricing lowering it further.
What is the cheapest paid Freshworks Freshcaller plan?
The Growth plan is the cheapest paid tier at $15 per agent per month list, dropping to about $10.50 per agent per month through Stackingo after the guaranteed 30% discount. It adds smart IVR routing, call queues, business hours and 2,000 free incoming minutes on top of the Free plan.
Is Freshworks Freshcaller priced per agent or per user?
Per agent, per month, plus pay-per-minute call usage. You pay a license only for agents who make and take calls, then usage charges for the minutes used beyond each plan's free pool (2,000 on Growth, 3,000 on Pro, 5,000 on Enterprise).
Does Freshworks Freshcaller have a free plan?
Yes. Freshcaller offers a Free plan ($0 per agent per month) with inbound caller ID, call notes and basic metrics — you still pay for phone numbers and per-minute usage. For routing, reporting and free minute pools, the Growth tier starts at about $10.50 per agent per month through Stackingo (30% below the $15 list price).
How much can I save on Freshworks Freshcaller with Stackingo?
Stackingo guarantees up to 30% off list (minimum 10%) on the per-agent license as an authorised Freshworks reseller — about $4.50 per agent per month on Growth. Volume orders can unlock further savings, so larger contact centres pay even less per agent. Pay-per-minute call rates are pass-through telco costs.
Does Freshcaller charge extra for calls and phone numbers?
Yes. All plans include a pool of free local incoming minutes; beyond that, calls are charged per minute (from about $0.013/min local incoming), and virtual and toll-free numbers are purchased separately (toll-free from around $2). Stackingo's discount applies to the agent license; usage and numbers are billed at standard rates.
Which Freshcaller plan includes speech-enabled IVR and SLA monitoring?
The Enterprise plan ($69 list, about $48.30 with Stackingo) unlocks speech-enabled IVR via Freddy AI, service level monitoring and abandoned-call metrics, plus 5,000 free incoming minutes. Growth and Pro cover routing, queues, monitoring and analytics for smaller and mid-sized teams.
Related Stackingo pricing guides
Compare Freshworks Freshcaller Pricing with related Stackingo licensing: Freshworks Freshchat Pricing, Freshworks Freshdesk Omni Pricing, Freshworks Freshdesk Pricing and Freshworks Freshmarketer Pricing.
See the Freshworks Freshcaller product page for the transactional overview, or request a tailored quote to price it against your exact scope.
Ready to see your exact number? Tell Stackingo your agent count and whether you need Growth, Pro or Enterprise, and you will get a tailored Freshworks Freshcaller Pricing quote — genuine licenses, guaranteed discounts of up to 30%, and volume pricing — across the GCC, UK & Ireland, Europe, Oceania and the US. Get your Freshworks Freshcaller quote now.
