Freshworks Freshchat Pricing - $13.30 per agent per month
Updated: Aug 26
Freshworks Freshchat Pricing starts with a free plan (up to 10 agents) and a lowest paid tier of $19 per agent per month (Growth, billed annually), and through Stackingo — an authorised Freshworks reseller — you pay about $13.30 per agent per month, a guaranteed saving of up to 30% (minimum 10%). Pro lists at $49 and Enterprise at $79 per agent per month.
What does Freshworks Freshchat Pricing look like at a glance?
Freshworks Freshchat is priced per agent per month on an annual commitment: Free at $0 (up to 10 agents), Growth at $19, Pro at $49 and Enterprise at $79 list. Through Stackingo you save up to 30% — the Growth entry falls to about $13.30 per agent per month. Volume orders lower the per-agent price further.
Plan | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) | What you get |
Free | $0.00 | $0.00 | Up to 10 agents: unified inbox, chatbot, conversation labels, bulk actions and basic reports |
Growth | $19.00 | $13.30 (save 30%) | WhatsApp, Facebook & Instagram channels, assignment rules, real-time dashboards and canned responses |
Pro | $49.00 | $34.30 (save 30%) | Everything in Growth plus advanced automation, custom dashboards, advanced routing and multiple SLA policies |
Enterprise | $79.00 | $55.30 (save 30%) | Everything in Pro plus skills-based routing, user authentication, IP allowlisting and advanced security |
The entry paid anchor is Growth at $19 per agent per month, so Stackingo's guaranteed discount brings your starting cost to about $13.30 per agent per month. Pricing falls further with volume: the more agent licenses you buy, the lower the price per agent, and larger deployments can unlock additional savings. Every figure here is the per-agent, per-month rate at annual commitment — not an annualized total. Optional Freddy AI Agent and Copilot add-ons are billed separately based on bot sessions.
What is a Freshworks Freshchat subscription and how does it work?
A Freshworks Freshchat subscription is billed per agent per month on an annual commitment, from a free plan (up to 10 agents) up to $79 list — the Growth entry is about $13.30 with Stackingo. Freshchat is an AI-powered customer messaging platform: omnichannel conversations across web, mobile, WhatsApp, Instagram and Facebook Messenger, Freddy AI chatbots and real-time agent collaboration in one unified inbox.
Here is how it works in practice. You pick Free, Growth, Pro or Enterprise, then assign a license to each support, sales or marketing agent who handles conversations. Agents work every channel from a single inbox, while no-code chatbots deflect routine questions and routing rules assign the rest. Higher tiers unlock advanced automation, custom dashboards, SLA policies and, at Enterprise, skills-based routing and security controls. Billing is per agent per month; you commit annually for the lowest rate, and Stackingo applies its 30% reseller discount on top of the OEM list price.
How do Freshworks Freshchat licenses work?
Freshworks Freshchat licenses are sold per agent (per seat), billed monthly on an annual commitment. Each agent who handles conversations needs one license, priced from $19 per agent per month list on Growth, or about $13.30 through Stackingo after the guaranteed 30% discount. The more agents you license, the lower your effective per-agent price.
This per-agent model makes CX budgeting predictable: pay only for the agents who actively handle conversations, while visitors and end customers message you for free. Optional Freddy AI Agent (chatbot) and Copilot capabilities are billed separately on bot sessions when you automate at scale. Crucially, license pricing falls further with volume — the more agent licenses you purchase, the lower the price per agent, and larger deployments can unlock deeper savings. Stackingo issues genuine Freshworks licenses, handles provisioning and renewals, and negotiates volume tiers, so a 50-agent support team pays materially less per agent than the entry rate.
Which Freshworks Freshchat plans are available?
Freshworks Freshchat offers four plans, all per agent per month at annual commitment: Free at $0 (up to 10 agents), Growth at $19 list (about $13.30 with Stackingo), Pro at $49 (about $34.30) and Enterprise at $79 (about $55.30). The Free plan lets small teams start at no cost, while Growth is the entry paid tier.
Free — $0, up to 10 agents. For small teams starting out: unified inbox, chatbot, conversation labels, bulk actions and basic reports.
Growth — $19 list / about $13.30 with Stackingo, per agent per month. For scaling CX teams: WhatsApp, Facebook & Instagram channels, assignment rules, real-time dashboards and canned responses.
Pro — $49 list / about $34.30 with Stackingo, per agent per month. For automation-led teams: everything in Growth plus advanced automation, custom dashboards, advanced routing and multiple SLA policies.
Enterprise — $79 list / about $55.30 with Stackingo, per agent per month. For large operations: everything in Pro plus skills-based routing, user authentication, IP allowlisting and advanced security.
Because Freshchat unifies every messaging channel in one inbox, you replace separate live-chat, social and chatbot tools with a single platform. Start Free to trial conversational support, move to Growth for omnichannel messaging, choose Pro for automation and SLAs, or Enterprise for routing and security at scale.
Who is the best Freshworks Freshchat reseller?
Stackingo is an authorised Freshworks reseller, delivering genuine Freshchat licenses at a guaranteed discount of up to 30% (minimum 10%) — the Growth tier at about $13.30 per agent per month versus $19 list. You get the same product and support, simply at a lower, quote-backed price with managed onboarding.
Buying through an authorised reseller like Stackingo means you keep full access to Freshworks' roadmap, Freddy AI and support while gaining consolidated invoicing, local currency billing and Dubai-based assistance across the GCC, UK & Ireland, Europe, Oceania and the US. Stackingo handles license provisioning, agent management and renewals, and negotiates volume pricing so your per-agent cost keeps falling as you scale the support team — a genuine reseller advantage over buying list price direct.
Who is an authorised Freshworks Freshchat distributor?
Stackingo acts as your Freshworks Freshchat distributor across the GCC, UK & Ireland, Europe, Oceania and the US, supplying genuine per-agent licenses with local currency invoicing and managed onboarding. As an authorised distributor, Stackingo consolidates procurement into one relationship and one invoice, whatever your agent count or region.
As your distribution partner, Stackingo manages license allocation, agent changes, renewals and support so you have a single point of contact for your entire Freshchat rollout. Whether your CX team sits in Dubai, London, Sydney or New York, you get consistent per-agent pricing, guaranteed discounts and regional expertise — without juggling multiple contracts or paying list price.
Is Stackingo a Freshworks Freshchat partner?
Yes. Stackingo is an authorised Freshworks reseller partner — the partner you buy Freshchat through to secure genuine licenses at up to 30% off list (minimum 10%). You onboard once and get managed provisioning, volume-negotiated per-agent pricing and consolidated regional billing.
Working with a single partner for Freshchat keeps procurement simple: authorised licensing, guaranteed savings, volume pricing as you scale agents, and regional expertise spanning the GCC, UK & Ireland, Europe, Oceania and the US. Request a quote and Stackingo will size the right plan and agent count to your CX team at the lowest total cost.
Where can you buy Freshworks Freshchat?
You buy Freshworks Freshchat through Stackingo, an authorised Freshworks reseller. Tell Stackingo your agent count and plan (Growth, Pro or Enterprise), and you receive a tailored quote — genuine licenses at about $13.30 per agent per month for Growth (versus $19 list), localised to your currency and region, with volume discounts applied.
The process is simple: request a quote, confirm your plan and number of agents, and Stackingo provisions genuine Freshworks Freshchat licenses with managed onboarding. You can explore the full product details on the Stackingo Freshworks Freshchat product page, then head to the Get-a-Quote page to lock in your pricing. Related reading: Freshworks Freshdesk, Freshworks Freshcaller, Freshworks Freshservice and Freshworks Freshsales Suite.
How much does Freshworks Freshchat cost by country and currency?
Freshworks Freshchat is priced in USD and billed in USD, but the table below converts the Growth anchor ($19 list, $13.30 Stackingo, per agent per month at annual commitment) into local currency for the US and all 39 other target markets. Figures are approximate conversions; you are billed in USD. Volume pricing lowers the per-agent rate further.
Market | Currency | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) |
Australia | AUD | A$28.88 | A$20.22 |
Austria | EUR | €17.48 | €12.24 |
Bahrain | BHD | BD7.14 | BD5.00 |
Belgium | EUR | €17.48 | €12.24 |
Bulgaria | EUR | €17.48 | €12.24 |
Croatia | EUR | €17.48 | €12.24 |
Cyprus | EUR | €17.48 | €12.24 |
Czechia | CZK | Kč437.00 | Kč305.90 |
Denmark | DKK | kr130.15 | kr91.11 |
England | GBP | £15.01 | £10.51 |
Estonia | EUR | €17.48 | €12.24 |
Finland | EUR | €17.48 | €12.24 |
France | EUR | €17.48 | €12.24 |
Germany | EUR | €17.48 | €12.24 |
Greece | EUR | €17.48 | €12.24 |
Hungary | HUF | Ft6,745.00 | Ft4,721.50 |
Ireland | EUR | €17.48 | €12.24 |
Italy | EUR | €17.48 | €12.24 |
Kuwait | KWD | KD5.83 | KD4.08 |
Latvia | EUR | €17.48 | €12.24 |
Lithuania | EUR | €17.48 | €12.24 |
Luxembourg | EUR | €17.48 | €12.24 |
Malta | EUR | €17.48 | €12.24 |
Netherlands | EUR | €17.48 | €12.24 |
New Zealand | NZD | NZ$31.54 | NZ$22.08 |
Northern Ireland | GBP | £15.01 | £10.51 |
Oman | OMR | OMR7.32 | OMR5.12 |
Poland | PLN | zł75.05 | zł52.54 |
Portugal | EUR | €17.48 | €12.24 |
Qatar | QAR | QR69.16 | QR48.41 |
Romania | RON | lei86.45 | lei60.52 |
Saudi Arabia | SAR | SR71.25 | SR49.88 |
Scotland | GBP | £15.01 | £10.51 |
Slovakia | EUR | €17.48 | €12.24 |
Slovenia | EUR | €17.48 | €12.24 |
Spain | EUR | €17.48 | €12.24 |
Sweden | SEK | kr199.50 | kr139.65 |
United Arab Emirates | AED | AED69.78 | AED48.84 |
United States | USD | $19.00 | $13.30 |
Wales | GBP | £15.01 | £10.51 |
Frequently asked questions
How much does Freshworks Freshchat cost in the US?
In the US, Freshchat is free for up to 10 agents, then lists at $19 per agent per month (Growth), $49 (Pro) and $79 (Enterprise) at annual commitment. Through Stackingo, Growth drops to about $13.30 per agent per month — a guaranteed saving of up to 30%, with volume pricing lowering it further.
What is the cheapest paid Freshworks Freshchat plan?
The Growth plan is the cheapest paid tier at $19 per agent per month list, dropping to about $13.30 per agent per month through Stackingo after the guaranteed 30% discount. It adds WhatsApp, Facebook and Instagram channels, assignment rules and real-time dashboards on top of the Free plan.
Is Freshworks Freshchat priced per agent or per user?
Per agent, per month. You pay only for the support, sales or marketing agents who handle conversations; website visitors and end customers message you for free. Optional Freddy AI Agent and Copilot add-ons are billed separately on bot sessions.
Does Freshworks Freshchat have a free plan?
Yes. Freshchat offers a Free plan for up to 10 agents with a unified inbox, chatbot and basic reports. For omnichannel messaging, routing and dashboards, the Growth tier starts at about $13.30 per agent per month through Stackingo — 30% below the $19 list price — with volume discounts for larger teams.
How much can I save on Freshworks Freshchat with Stackingo?
Stackingo guarantees up to 30% off list (minimum 10%) as an authorised Freshworks reseller — about $5.70 per agent per month on Growth. Volume orders can unlock further savings, so larger CX teams pay even less per agent.
Which Freshchat plan includes WhatsApp and social channels?
The Growth plan ($19 list, about $13.30 with Stackingo) is the entry tier that adds WhatsApp, Facebook Messenger and Instagram alongside web and mobile chat, plus assignment rules and real-time dashboards. Pro and Enterprise add advanced automation, SLAs, skills-based routing and security.
Does Freshchat charge extra for AI chatbots?
The core plans include no-code chatbots, but scaling AI automation via Freddy AI Agent and Copilot is billed separately on bot sessions. Stackingo's discount applies to the per-agent license; AI add-on sessions are billed at standard rates, and we can size the right allowance in your quote.
Related Stackingo pricing guides
Compare Freshworks Freshchat Pricing with related Stackingo licensing: Freshworks Freshdesk Omni Pricing, Freshworks Freshdesk Pricing, Freshworks Freshmarketer Pricing and Freshworks Freshsales Pricing.
See the Freshworks Freshchat product page for the transactional overview, or request a tailored quote to price it against your exact scope.
Ready to see your exact number? Tell Stackingo your agent count and whether you need Growth, Pro or Enterprise, and you will get a tailored Freshworks Freshchat Pricing quote — genuine licenses, guaranteed discounts of up to 30%, and volume pricing — across the GCC, UK & Ireland, Europe, Oceania and the US. Get your Freshworks Freshchat quote now.
