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Servicely SecOps Pricing - $57.78 per named user per month

2 days ago
10 min read

Servicely SecOps Pricing saves $24.77 per named user every month. That figure is the gap between the Named Enterprise Licence at £65.00 per named user per month, $82.55 at the rate Stackingo quotes in, and the $57.78 Stackingo charges for the same licence as an authorised Servicely reseller, up to 30% below list across the GCC, UK & Ireland, Europe, Oceania and the US. Security operations has never carried a price of its own; it rides on that licence.


Servicely SecOps pricing infographic — Named Enterprise Licence $82.55 list versus $57.78 Stackingo per named user per month, save up to 30%, security operations carried by the all-applications licence, no separate SecOps SKU

How is Servicely SecOps Pricing structured?


Structurally this is one licence rate and one open question. Security Operations is a live Servicely solution, positioned by the vendor as automating threat detection and incident response, yet it does not appear in the applications portfolio of the price document Servicely lodged with the UK Digital Marketplace in May 2024, which dates the module after that filing. No SecOps price exists on the vendor's site, in the G-Cloud papers, or anywhere else public. The number to work from is therefore the Named Enterprise Licence itself: £65.00 per named user per month, $82.55 converted, $57.78 through Stackingo. The basis for applying it is Servicely's own statement that it operates two licence types and that the Enterprise one licenses the named user to all applications, with no add-ons and no hidden licensing extras. That is a sound inference rather than a quotation, and it is worth confirming in writing before it reaches a budget approval.


Licence

List (per named user, per month, 3-year term)

Stackingo (per named user, per month)

Notes

Named Enterprise Licence

$82.55

$57.78 (save 30%)

All applications on one named-user licence. The SKU security operations falls under on Servicely's published licensing model — list price verified, module attribution inferred

Named ITSM Licence

$69.85

$48.89 (save 30%)

IT service management applications only, including incident and major incident management. Shown for contrast: security operations is a separate application block



$24.77 per named user per month is what the Stackingo position is worth on the Enterprise line. Six analysts keep $148.62 a month, which is $5,350.32 across the three-year term. A twenty-five-person security function keeps $619.25 a month. List itself moves with volume, since the published band runs from £48.00 to £65.00 per named user per month, and the Stackingo discount applies on top of whichever band you land in. Arithmetic is not the risk here. Scope is: security tooling is the category where vendors most often carve out a premium tier, so getting SecOps inclusion written onto the order form is the step that turns this into a firm number.


Servicely SecOps subscription: what you are actually paying for


Follow the sequence and the model explains itself. You name the people who need access. Those names go onto an Enterprise licence subscription to the Servicely platform, priced per named user per month across a three-year term. Payment falls annually, at the start of each contract year. Security operations switches on as one of the applications that licence covers. Nothing anywhere in that sequence is metered: no event volume charge, no ingestion meter and no per-alert cost appears in the published model. The only quantity that determines the invoice is how many people are named on the licence.


For a security function that shape is unusual beside the tooling it normally sits with. SIEM and detection platforms typically price on data volume, so a busy month costs more than a quiet one and a genuine incident becomes a budget event as well as an operational one. Here the incident is free at the licence level and only headcount moves the number. The question worth settling during scoping is whether every analyst who touches a case needs a named licence, or only the people who own and progress the work. That single decision is effectively the entire cost model.


Servicely SecOps plans, tier by tier


The mistake to avoid here is shopping for a tier that does not exist. Servicely does not grade its security capability into starter, professional and enterprise editions, so there is no ladder to climb and no upsell to plan around. What varies instead is which of the two licences you buy, how many named users you buy it for, and whether the scope has been confirmed. Those are the variables that genuinely determine what you pay:


  • Named Enterprise Licence, $82.55 list and $57.78 with Stackingo, per named user per month. The all-applications licence, and the one a security operations user needs. It also reaches the ITSM applications, so an analyst who straddles both is covered by a single seat.

  • Named ITSM Licence, $69.85 list and $48.89 with Stackingo, per named user per month. Incident, major incident, problem and change management, but not the security operations block. Right for service desk staff who never work a security case; not a route into SecOps.

  • Volume band, £48.00 to £65.00 per named user per month at list. The Digital Marketplace listing publishes both ends of the range, so a larger named-user population moves the list rate before any reseller discount is applied on top of it.

  • Scope confirmation, the genuinely load-bearing step. Because security operations postdates the published price list, ask Servicely to state its inclusion in the Enterprise licence on the order form. Stackingo raises it as standard, and any uplift the vendor introduces changes the figures on this page.


That last bullet earns its place rather than a footnote for a reason. Across this category, security and compliance modules are the ones most frequently separated out and repriced, so a vendor stating that its security capability carries no incremental licence cost is making a claim with real commercial value. Claims of that kind are worth capturing in writing rather than inheriting as an assumption you only test at renewal.


How are Servicely SecOps licenses assigned and reassigned?


Where most platforms in this space publish a lattice of editions, add-ons and per-module extras, Servicely publishes two licences and stops. The Named ITSM Licence covers the service management applications; the Named Enterprise Licence covers everything the vendor ships. Security operations is not in the ITSM block, so on Servicely's own model the Enterprise licence is what reaches it. Licences attach to named individuals rather than concurrent sessions, which makes reassignment administrative: an analyst who leaves frees a seat for the next hire. A useful consequence is that somebody working security cases who also picks up major incidents needs one licence, not two.


The caveat has to be stated plainly. No SecOps-specific page exists on the vendor site to check the licensing language against, since a direct security operations URL returns a 404, and no G-Cloud 15 Servicely listing supersedes the 2024 filing. The AWS, Azure and Google Cloud marketplaces carry no Servicely listing at all. Australian government tender records turned up nothing usable. TrustRadius, Gartner Peer Insights, G2 and Capterra show no price card. The inference rests on the vendor's licensing statement by itself, which is why Stackingo asks Servicely to confirm it rather than repeating it as though it had been quoted.


What an authorised Servicely SecOps distributor adds


Distribution, in this context, means one party holding the licence agreement and administering it across every territory you operate in, rather than a chain of regional contracts each with its own paperwork and its own date. Stackingo distributes Servicely across the GCC, UK & Ireland, Europe, Oceania and the US, covering licence allocation, named-user changes, invoicing in local currency and renewal tracking under a single agreement. Security operations teams are frequently the most centralised function inside an otherwise distributed organisation, and matching one global agreement to that shape removes the reconciliation work several regional contracts would create.


There is a joiners-and-leavers dimension that matters more here than elsewhere in the estate. Analyst turnover in security teams tends to run higher than in the rest of IT, and named licences have to be reassigned promptly when it does, both to avoid paying for empty seats and to keep the entitlement register accurate enough to stand up in an audit. Stackingo handles that reallocation without reopening the agreement and without the commercial position drifting back towards list while nobody is watching. Across a three-year term, drift of that kind is the quiet expense.


What does being a Servicely partner actually mean?


It means Servicely has authorised Stackingo to sell and administer its licensing under a programme agreement, and that authorisation is what makes up-to-30% a standing position rather than a discount extracted once and quietly lost at renewal. The floor is contractual, at 10%. The agreement spans the whole Servicely catalogue, so security operations is licensed on precisely the same terms as the rest of the platform, with no separate negotiation to run and no second set of paperwork to keep track of when the renewal date eventually arrives. That single agreement is the thing doing the commercial work.


For a module carrying no published price, the Servicely SecOps partner relationship does more than commercial work. It is the channel through which scope questions get an authoritative answer. Being able to put a direct question to Servicely and come back with a written reply is the practical difference between buying with confidence and buying on the strength of a marketing page. On a three-year commitment for a security capability, that distinction is worth more than a percentage point or two on the headline rate, and it is exactly the part a reseller without programme status cannot offer.


Is Stackingo the right Servicely SecOps reseller for you?


The error to avoid is treating the discount as the whole question. Stackingo is an authorised Servicely SecOps reseller supplying genuine Named Enterprise Licences at up to 30% below list with a contractual minimum of 10%, and the licences are the vendor's own: same tenant, same applications, same support. On a capability with no published price, though, documentation is what a good reseller really adds. A quote showing list, discounted price and saving on one line, with a scope position confirmed by the vendor rather than assumed from a web page, is worth more than a slightly larger percentage.


Security teams also carry a harder audit trail requirement than most buyers, and that plays to the same strengths. Knowing exactly which entitlements were purchased, on what basis, and when the position was last confirmed is precisely what gets asked for during an assurance review. Producing that history is straightforward when one party has tracked the licence for the life of the term, and awkward when the record is scattered across three years of email. On a commitment this long, that is not a minor administrative preference. It is the difference between having an answer and running a search.


The practical route to buy Servicely SecOps


One mistake separates this purchase from most others: leaving the scope question until after the order is signed. Do it the other way round. Through Stackingo, an authorised Servicely reseller, the licence is a Named Enterprise Licence. You say how many analysts and responders need named access, and whether any of them also work the IT service desk. The quote returns with the Servicely list price, the Stackingo price and the saving set out together, and with the module scope confirmed with the vendor rather than inferred from a page that never mentions security operations.


After that the path is short. Agree the named-user count, and Stackingo provisions genuine licences on your Servicely tenant with managed onboarding. One thing is worth flagging at the start: if security operations is the main reason you are evaluating Servicely at all, rather than an addition to a service management deployment you already run, say so early. It changes which questions need answering before anyone commits to a three-year term, and it moves the scope confirmation from a formality to the first item on the list. Everything else about the order is routine administration.


What does Servicely SecOps cost in your currency?


The underlying rate is published in sterling, so every other figure below is a conversion of it. The table sets out the Named Enterprise Licence, the licence a security operations user needs, in the currencies Stackingo issues quotes in, which is enough to build a credible budget line for a security team without waiting on paperwork. Rates are indicative rather than contractual and are fixed at the point your quote is issued.


Market

Currency

List (per month)

Stackingo (per month)

Australia

AUD

A$125.48

A$87.83

Austria

EUR

€75.95

€53.16

Bahrain

BHD

BD31.04

BD21.73

Belgium

EUR

€75.95

€53.16

Bulgaria

EUR

€75.95

€53.16

Croatia

EUR

€75.95

€53.16

Cyprus

EUR

€75.95

€53.16

Czechia

CZK

Kč1,898.65

Kč1,328.94

Denmark

DKK

kr565.47

kr395.79

England

GBP

£65.21

£45.65

Estonia

EUR

€75.95

€53.16

Finland

EUR

€75.95

€53.16

France

EUR

€75.95

€53.16

Germany

EUR

€75.95

€53.16

Greece

EUR

€75.95

€53.16

Hungary

HUF

Ft29,305.25

Ft20,511.90

Ireland

EUR

€75.95

€53.16

Italy

EUR

€75.95

€53.16

Kuwait

KWD

KD25.34

KD17.74

Latvia

EUR

€75.95

€53.16

Lithuania

EUR

€75.95

€53.16

Luxembourg

EUR

€75.95

€53.16

Malta

EUR

€75.95

€53.16

Netherlands

EUR

€75.95

€53.16

New Zealand

NZD

NZ$137.03

NZ$95.91

Northern Ireland

GBP

£65.21

£45.65

Oman

OMR

OMR31.78

OMR22.25

Poland

PLN

zł326.07

zł228.23

Portugal

EUR

€75.95

€53.16

Qatar

QAR

QR300.48

QR210.32

Romania

RON

lei375.60

lei262.90

Saudi Arabia

SAR

SR309.56

SR216.68

Scotland

GBP

£65.21

£45.65

Slovakia

EUR

€75.95

€53.16

Slovenia

EUR

€75.95

€53.16

Spain

EUR

€75.95

€53.16

Sweden

SEK

kr866.78

kr606.69

United Arab Emirates

AED

AED303.16

AED212.20

United States

USD

$82.55

$57.78

Wales

GBP

£65.21

£45.65


Frequently asked questions


What is the price of Servicely SecOps?

No SecOps-specific price is published. Security operations falls under the Named Enterprise Licence at £65.00 per named user per month, or $82.55, which Stackingo supplies at $57.78 per named user per month, up to 30% below list. Have the module scope confirmed by Servicely before treating that as final.


Can SecOps be bought on its own?

No. Servicely sells two named-user licences and nothing besides. Security operations is one of the applications the Enterprise licence unlocks, so there is no separate SecOps SKU, no separate contract and no separate price to negotiate.


Do alerts or data volume move the bill?

Not under the published model. The licence is per named user per month, with no event, ingestion or per-alert meter, so a high-volume month costs the same as a quiet one. The bill moves with the number of licensed analysts, not with security activity.


How solid is the $57.78 figure for SecOps?

The licence rate is documented: £65.00 per named user per month, taken from Servicely's own G-Cloud 14 price table. Attributing security operations to that licence is an inference from the vendor's all-applications statement, because the module postdates the only public price list. Verify it in writing before committing.


Will the cheaper ITSM licence cover a security analyst?

Not for security operations. The Named ITSM Licence at $69.85 list covers incident, major incident, problem and change management, but security operations sits in a separate application block that requires the Enterprise licence at $82.55 list, or $57.78 through Stackingo.


Does a dual-role analyst need two licences?

No. The Named Enterprise Licence covers every application, the IT service management set included, so one licence per named person covers both security cases and service desk work. It is one of the clearer advantages of a two-licence model.


Does Servicely authorise Stackingo as a reseller?

Yes. Stackingo is an authorised Servicely reseller issuing genuine licences with managed provisioning, renewals and regional support across the GCC, UK & Ireland, Europe, Oceania and the US, at up to 30% below Servicely list price with a contractual floor of 10%.


Related Stackingo pricing guides


Pricing Servicely SecOps beside the rest of the estate? Servicely Risk Management Pricing, Servicely ITSM Pricing, Servicely ITAM Pricing and Servicely ESM Pricing all sit under the same agreement and carry the same discount position. The Servicely product page holds the transactional overview, or request a tailored Servicely SecOps quote with the security scope confirmed.


Ready to put a number against your security team? Tell Stackingo how many analysts need named access and a tailored Servicely SecOps Pricing quote follows: genuine Servicely licences, guaranteed discounts of up to 30%, scope confirmed with the vendor, and managed renewals across the GCC, UK & Ireland, Europe, Oceania and the US.


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