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SymphonyAI Store Intelligence Pricing - $58,333.33 per organisation per month

Sep 30
11 min read

Updated: 1 day ago

SymphonyAI Store Intelligence Pricing begins at $83,333.33 per organisation per month, the monthly-effective rate of a $1,000,000 twelve-month contract that carries a minimum purchase of two million shelf scans a year. That figure is published on SymphonyAI's own AWS Marketplace listing, which makes it the rarest thing in this vendor's catalogue: a real number. Through Stackingo, an authorised SymphonyAI Store Intelligence reseller, the identical entitlement is $58,333.33 per organisation per month — a saving of up to 30% on genuine SymphonyAI licensing across the GCC, UK & Ireland, Europe, Oceania and the US.


SymphonyAI Store Intelligence pricing infographic — $83,333.33 list versus $58,333.33 Stackingo per organisation per month, consumption-priced at two million shelf scans a year, save up to 30%

What you will pay: SymphonyAI Store Intelligence Pricing at a glance


The billing unit here is not a person. It is a scan: one shelf image captured, uploaded and read by the model. SymphonyAI sells the entitlement in annual blocks, and the smallest block it will sell is two million scans over twelve months at $1,000,000 — an effective $0.50 per scan. Divide the contract across the year and list works out at $83,333.33 per organisation per month, against $58,333.33 through Stackingo. That is $25,000.00 returned to the retail technology budget every month on the minimum block alone, and the gap widens in absolute terms as scan volume rises.


Contract

List (per month, from a 12-month term)

Stackingo (per month)

What the entitlement covers

12-month contract — 2,000,000 shelf scans, the published minimum purchase

$83,333.33

$58,333.33 (up to 30% off · 10% min)

$1,000,000.00 per twelve months, priced on number of scans rather than on users. AWS infrastructure charges sit outside the licence and the vendor's stated refund policy is no refunds.



Two qualifications belong beside that row. First, longer terms exist — SymphonyAI advertises twenty-four and thirty-six month contracts as saving up to 10% — but it publishes no figure for either, so no honest monthly rate can be quoted for them here. Second, the six-figure minimum makes this an enterprise floor rather than an entry SKU: there is no small deployment to grow from, and a chain that cannot consume two million scans a year is paying for headroom it will not use. Stackingo's up-to-30% position applies proportionally to whichever term is agreed, so the saving does not thin out on a longer commitment.


How are SymphonyAI Store Intelligence licenses counted?


Follow one shelf image through the system and the counting becomes obvious. A store associate walks an aisle with a handheld device, or a fixed camera fires on a schedule; the image is uploaded; the computer vision model reads facings, gaps, price labels and planogram compliance; the result lands in the store task list. That single event is one scan, and it decrements the annual entitlement by one. Repeat it two million times and the twelve-month contract is consumed. SymphonyAI Store Intelligence licenses are counted at exactly that granularity — per image processed, never per person present.


Nothing about your headcount enters the arithmetic. The regional manager who reads the compliance dashboard, the merchandiser who acts on the gap alert and the analyst who exports the week are all unlicensed in the seat sense, because there is no seat to buy. What you are buying is capacity, and capacity is the only variable that can run out. That inverts the usual governance question: instead of policing who has access, the discipline is deciding which aisles, which categories and which cadence justify the scans. Stackingo scopes that capacity plan with you before the contract is signed rather than after the entitlement is half spent.


SymphonyAI Store Intelligence subscription: what you are actually paying for


Take a four-hundred-store grocery chain. Spread the minimum entitlement evenly and each store gets 5,000 scans a year, which is roughly ninety-six a week — about one full pass of a hundred-odd shelf images most weeks, with a fortnight's slack for promotions. On the list contract that is $1,000,000 ÷ 400 = $2,500.00 per store per year, or $208.33 per store per month. Through Stackingo the same coverage is $1,750.00 per store per year, or $145.83 per store per month, and the difference is $62.50 per store every month.


What the SymphonyAI Store Intelligence subscription buys, then, is not software access but a measured quantity of machine vision applied to your shelves. That distinction matters at renewal. A per-seat product renews on a headcount you can forecast from an HR system; a consumption product renews on behaviour, and behaviour drifts — a new promotional calendar or a second daily pass in fresh categories can burn through a year's entitlement by October. Instrument the consumption from week one, review it quarterly, and treat any overage conversation as a scoping failure rather than an unavoidable cost.


Comparing the SymphonyAI Store Intelligence plans


There is less to compare than the word suggests, and it is worth walking through what a buyer actually encounters. You open the AWS Marketplace listing; you find a single priced dimension called scan; you see one contract length carrying a real figure and two more carrying only a percentage promise; you check Microsoft's marketplace for a cross-reference and find a placeholder. That is the whole landscape of SymphonyAI Store Intelligence plans, and it looks like this:


  • 12-month contract — $1,000,000.00, the only published figure. Two million scans minimum, at an effective $0.50 each; $83,333.33 per month at list and $58,333.33 through Stackingo. This is the row every budget should be built on, because it is the only one anyone can verify.

  • 24-month contract — advertised as saving up to 10%, with no figure published. The percentage is the vendor's own language and nothing more precise exists, so treat it as a negotiating position rather than a rate. Ask for the two-year total in writing before comparing it with anything.

  • 36-month contract — the same up-to-10% language, again unpriced. Longer terms lock the scan rate against future increases, which is the real prize on a consumption product. Weigh that against three years of committed volume you may not consume.

  • The Microsoft Marketplace entry — $1.00 per year, and not a plan at all. SymphonyAI Retail | CPG lists the product on Microsoft's marketplace at a nominal figure that exists to enable private offers. Quoting it as a price would be nonsense; AWS carries the only genuine number.


So the choice is not really between feature bundles, it is between term lengths and volume commitments, and only one of the four rows can be checked by anyone outside a sales call. Because Stackingo's up-to-30% discount is proportional rather than a fixed rebate, it survives that ambiguity: whichever term SymphonyAI eventually prices, the reduction applies to it, with a contractual floor of 10% underneath.


What changes when you buy through a SymphonyAI partner?


A partner, in this context, is an organisation SymphonyAI has authorised to sell its licences and to hold a discount position against its list price. It is not a consultancy that happens to know the product, and it is not an integrator reselling its own services with a licence attached. The distinction is commercial: a genuine SymphonyAI Store Intelligence partner transacts the licence itself, which is what makes a guaranteed reduction possible in the first place. Everything downstream of that — the tenant, the entitlement, the model, the support path — is identical to a direct purchase.


What changes is the price and who does the work around it. At list, the minimum contract is $83,333.33 per month; through Stackingo it is $58,333.33, up to 30% off list, with a 10% minimum guaranteed. Against a twelve-month term that is $300,000.00 held back on the smallest block SymphonyAI sells. The partner also carries the parts of the transaction retailers usually absorb internally: scoping the scan volume, registering the discount before negotiation rather than after it, and tracking the renewal date against actual consumption.


What an authorised SymphonyAI Store Intelligence distributor adds


The sequence runs like this. You state a store count, a category footprint and a scanning cadence; the distributor converts that into an annual scan estimate and tests it against the two-million minimum; the discount position is registered with SymphonyAI before any figure is discussed; the quotation comes back with the licence, the term and the infrastructure assumptions itemised separately; procurement reviews a document rather than a slide. An authorised SymphonyAI Store Intelligence distributor is the party that runs those five steps in that order, which is the order that protects the buyer.


The value shows up in what does not happen afterwards. Consumption products fail commercially in two predictable ways — an overage nobody modelled, and a renewal repriced from fresh list because the original discount was never written down as a floor. Stackingo writes the position as up to 30% below SymphonyAI list with a contractual minimum of 10%, prices mid-term volume increases from the held rate rather than from list, and flags consumption drift while there is still time to change cadence. On a $1,000,000 contract, the second of those is worth more than the first.


What happens when you buy SymphonyAI Store Intelligence through Stackingo?


To buy SymphonyAI Store Intelligence is to purchase a capacity entitlement for a fixed term, not to order a number of seats. That definition sets the shape of the transaction: a quantity, a term, a rate and a set of assumptions about what happens when the quantity runs out. Stackingo issues all four in one document, in the currency of your contracting entity, with the exchange rate fixed at signature rather than floating through the term.


In practice the paperwork is short and the arithmetic is public. The list line reads $83,333.33 per organisation per month; the Stackingo line reads $58,333.33; the saving is $25,000.00 a month and $300,000.00 across a twelve-month contract. The licence is a genuine SymphonyAI licence with the same entitlements and the same support path as one bought direct — the AWS infrastructure charges still sit outside it, and the vendor's no-refunds policy still applies, which is precisely why the scan estimate is worth an afternoon before signature rather than a phone call afterwards.


How do you choose a SymphonyAI Store Intelligence reseller?


Work through it in order. Ask first whether the reseller is authorised by SymphonyAI to transact the licence, then what discount they will commit to in writing, then whether that commitment has a floor beneath it, then how mid-term expansions are priced, and finally which entity invoices you and in which currency. A SymphonyAI Store Intelligence reseller that answers all five without hedging is quoting from a real position; one that answers only the first is quoting from hope. The order matters because each answer constrains the next.


Applied to Stackingo the answers are: authorised; up to 30% below SymphonyAI list; a contractual floor of 10%; expansions priced from your held rate rather than from fresh list; and invoicing from the GCC, UK & Ireland, Europe, Oceania or the US in the local currency. Add one retail-specific question to the standard five — who owns the scan-volume forecast — because on a consumption licence that forecast is the price. Stackingo builds it with you and revisits it quarterly instead of leaving it to be discovered at renewal.


SymphonyAI Store Intelligence cost by country and currency


SymphonyAI transacts this listing in US dollars, which is workable until the number has to be defended in front of a board that budgets in dirhams, pounds or euros. The table below carries the twelve-month contract rate into the currencies Stackingo quotes and invoices in, so a planning line can be drafted before any formal quotation exists. The rates are indicative. The one that binds is fixed at the moment your quote is issued, not the one printed here, and on a contract of this size a two-point currency move is worth more than most software renewals.


Market

Currency

List (per month)

Stackingo (per month)

Australia

AUD

A$126,666.66

A$88,666.66

Austria

EUR

€76,666.66

€53,666.66

Bahrain

BHD

BD31,333.33

BD21,933.33

Belgium

EUR

€76,666.66

€53,666.66

Bulgaria

EUR

€76,666.66

€53,666.66

Croatia

EUR

€76,666.66

€53,666.66

Cyprus

EUR

€76,666.66

€53,666.66

Czechia

CZK

Kč1,916,666.59

Kč1,341,666.59

Denmark

DKK

kr570,833.31

kr399,583.31

England

GBP

£65,833.33

£46,083.33

Estonia

EUR

€76,666.66

€53,666.66

Finland

EUR

€76,666.66

€53,666.66

France

EUR

€76,666.66

€53,666.66

Germany

EUR

€76,666.66

€53,666.66

Greece

EUR

€76,666.66

€53,666.66

Hungary

HUF

Ft29,583,332.15

Ft20,708,332.15

Ireland

EUR

€76,666.66

€53,666.66

Italy

EUR

€76,666.66

€53,666.66

Kuwait

KWD

KD25,583.33

KD17,908.33

Latvia

EUR

€76,666.66

€53,666.66

Lithuania

EUR

€76,666.66

€53,666.66

Luxembourg

EUR

€76,666.66

€53,666.66

Malta

EUR

€76,666.66

€53,666.66

Netherlands

EUR

€76,666.66

€53,666.66

New Zealand

NZD

NZ$138,333.33

NZ$96,833.33

Northern Ireland

GBP

£65,833.33

£46,083.33

Oman

OMR

OMR32,083.33

OMR22,458.33

Poland

PLN

zł329,166.65

zł230,416.65

Portugal

EUR

€76,666.66

€53,666.66

Qatar

QAR

QR303,333.32

QR212,333.32

Romania

RON

lei379,166.65

lei265,416.65

Saudi Arabia

SAR

SR312,499.99

SR218,749.99

Scotland

GBP

£65,833.33

£46,083.33

Slovakia

EUR

€76,666.66

€53,666.66

Slovenia

EUR

€76,666.66

€53,666.66

Spain

EUR

€76,666.66

€53,666.66

Sweden

SEK

kr874,999.97

kr612,499.97

United Arab Emirates

AED

AED306,041.65

AED214,229.15

United States

USD

$83,333.33

$58,333.33

Wales

GBP

£65,833.33

£46,083.33


Frequently asked questions


What is the published list price of SymphonyAI Store Intelligence?

$1,000,000.00 for a twelve-month contract with a minimum purchase of two million shelf scans, published on SymphonyAI's own AWS Marketplace listing. That is $83,333.33 per organisation per month. Through Stackingo, an authorised SymphonyAI reseller, the same entitlement is $58,333.33 per month — up to 30% below list, with a contractual floor of 10%.


Is Store Intelligence priced per user or per store?

Neither. It is consumption-priced on image scans: the minimum block of two million scans costs $1,000,000 a year, an effective $0.50 per scan. At Stackingo's discounted $58,333.33 per month the same volume works out at $0.35 per scan. Adding dashboard users, stores or regions does not change the licence figure; scanning more often does.


What happens if we need more than two million scans a year?

You pay more, and no public rate exists above the minimum — the listing prices the two-million floor only. Get the volume bands and the overage rate written into the agreement before signature rather than discovering them mid-term. Stackingo's discount of up to 30% below SymphonyAI list, never less than 10%, applies to the expanded entitlement as well as to the initial block.


Do the twenty-four and thirty-six month contracts cost less per month?

SymphonyAI advertises both as saving up to 10%, but publishes no figure for either, so nobody can quote you a monthly rate for them honestly. The only verified number is the twelve-month contract at $83,333.33 per month list, $58,333.33 through Stackingo. Longer terms mainly buy rate protection on a consumption licence, which is worth negotiating for separately.


Are AWS infrastructure charges included in the $1,000,000?

No. The listing states that additional AWS infrastructure costs may apply, and the vendor's refund policy is no refunds, so both belong in the budget beside the licence rather than inside it. The Stackingo discount of up to 30% applies to the SymphonyAI licence line — $58,333.33 a month instead of $83,333.33 — not to the cloud charges underneath it.


Why does the Microsoft Marketplace listing show a much lower number?

Because it is a placeholder. SymphonyAI Retail | CPG lists the product on Microsoft's marketplace at a nominal $1.00 a year, which exists to enable privately negotiated offers rather than to state a rate. AWS carries the only genuine figure: $1,000,000 per twelve months, $83,333.33 monthly, or $58,333.33 monthly through Stackingo at up to 30% off.


Can we be invoiced in dirhams or pounds rather than dollars?

Yes. Stackingo contracts across the GCC, UK & Ireland, Europe, Oceania and the US in the local currency of the contracting entity: the monthly contract rate is AED306,041.65 list against AED214,229.15 with Stackingo, or £65,833.33 against £46,083.33. The rate is fixed at signature, and the up-to-30% discount is identical in every currency.


Related Stackingo pricing guides


Worth pricing alongside it before you commit: SymphonyAI Store Operations Pricing, SymphonyAI Shelf Planning Pricing, SymphonyAI Demand Forecasting Pricing and SymphonyAI Supply Chain Management Pricing all sit in the same Stackingo range and carry the same discount position, though none of them publishes a figure the way this one does. The SymphonyAI Store Intelligence product page carries the transactional overview, or you can skip ahead and request a quote priced against your own scan volume.


Want a figure built on your store count rather than the minimum block? Send Stackingo your store footprint and scanning cadence and a tailored SymphonyAI Store Intelligence Pricing quote comes back against a real scan estimate — genuine SymphonyAI licences, discounts of up to 30% off list, with a 10% minimum guaranteed, and renewals tracked against actual consumption — across the GCC, UK & Ireland, Europe, Oceania and the US.


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