M365 CLOUD BACKUP · CONNECTWISE
CONNECTWISE M365 CLOUD BACKUP
by ConnectWise · Authorized via Stackingo
ISO 27001 SCOPE
Count not published
EVERY MICROSOFT 365 OBJECT, RECOVERABLE. SAVE UP TO 25%.
Sold as ConnectWise Cloud Backup and inherited from SkyKick in September 2024, this protects Exchange, OneDrive, SharePoint, Teams, Groups, Planner, Entra ID and Azure Files up to six times a day, billed per end user with Azure storage bundled in.
Stackingo gets you further.
Exchange, SharePoint and Teams
Unlimited Azure storage
Entra ID object recovery
Snap Search item restore
Up to six snapshots daily
ISO 27001 and 27701 in scope
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
25%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
ConnectWise sells four backup lines
Cloud Backup, SaaS Backup, x360Cloud and x360Recover sit on separate codebases. Backup360 exists precisely because they share no data model.
04
Certification stops at the SkyKick line
ISO 27001, ISO 27701 and CSA STAR cover this product and SaaS Security only. Do not let a compliance answer be stretched across the rest of the stack.
02
The review evidence is genuinely thin
Cloud Backup carries 3.4 on G2 from six reviews and 4.0 on Capterra from three. That is a low score on a sample far too small to lean on.
05
Microsoft 365 is the entire scope
There is no Google Workspace, no server and no endpoint coverage here. Mixed estates need x360Cloud or x360Recover alongside it.
03
This paper is not the Master Agreement
Cloud Backup runs on SkyKick-era Partner Terms: evergreen, 90-day termination for convenience either side, and fees ConnectWise may change at will.
06
Per-user pricing hides the seat drift
Billing follows end users, so every licence a client adds lands on your invoice. Reconcile tenant seat counts monthly or the margin leaks quietly.
GARTNER MAGIC QUADRANT
Not evaluated · Gartner MQ
NOT FEATURED
FORRESTER'S WAVE
Not evaluated · Forrester Wave
NOT FEATURED
ABOUT CONNECTWISE M365 CLOUD BACKUP
MICROSOFT 365 BACKUP, PER USER, WITH AZURE STORAGE INCLUDED.
The product sold on this page is ConnectWise Cloud Backup, which reached ConnectWise through the September 2024 acquisition of SkyKick and still carries the SkyKick engineering, certifications and contract paper.
ConnectWise Cloud Backup delivers Exchange, OneDrive, SharePoint, Teams, Groups, Planner, Entra ID and Azure Files protection with up to six snapshots a day, Snap Search item recovery and SmartInsights reporting on unlimited Azure storage, billed per end user rather than metered per gigabyte consumed.
Cloud Backup is one of only two ConnectWise products inside the ISO 27001:2013, ISO 27701:2019 and CSA STAR Level 2 certifications — the other is ConnectWise SaaS Security, its SkyKick sibling — with GDPR compliance verified annually by Scope Europe. No other product in the range carries those certificates.
BEST FOR
M365-Only Estates
Providers backing up Microsoft 365 tenants at scale
STRONG FIT
Tenant Offboarding
Entra ID groups drive on and offboarding automatically
REPLACES
Retention Policy
Stop treating Microsoft retention as a backup
Key Capabilities
INCLUDED IN ALL PLANS
Full Microsoft 365 Coverage
Exchange, OneDrive, SharePoint, Teams, Groups, Planner and Azure Files.
Entra ID Backup and Restore
Directory objects protected alongside mailboxes, files and Teams content.
Six Snapshots Per Day
Up to six restore points daily rather than a single overnight capture.
Snap Search Item Recovery
Find and restore an individual item without trawling an entire mailbox.
Groups Management Automation
Entra ID groups drive user onboarding and offboarding without manual work.
Branded Self-Service Portals
Let clients run their own restores under your brand, not ConnectWise's.
MORE FROM CONNECTWISE
THE CONNECTWISE ECOSYSTEM
Cloud Backup overlaps directly with ConnectWise SaaS Backup and with x360Cloud from the Axcient line, all three protecting Microsoft 365 on different codebases under different contracts. It pairs naturally with ConnectWise SaaS Security, its SkyKick sibling. Stackingo will say which of the three actually fits before quoting any of them.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on ConnectWise Cloud Backup?
The floor discount on ConnectWise M365 Cloud Backup via Stackingo is 10% off ConnectWise list — locked within the authorized ConnectWise partner programme, never an ad hoc markdown.
💡
Keep in mind: The page name says M365 Cloud Backup; the product ConnectWise actually sells is ConnectWise Cloud Backup, the ex-SkyKick line. Check that the quote names that product and not ConnectWise SaaS Backup.
02
How much do ConnectWise Cloud Backup buyers save?
Most enterprises land around 25% off ConnectWise list on ConnectWise M365 Cloud Backup, a figure set through the authorized reseller channel.
⚠️
Cloud Backup runs on SkyKick-era Partner Terms rather than the Master Agreement — evergreen, with 90-day termination for convenience either way, but ConnectWise may modify fees at its discretion. Read that clause before you commit clients to it.
03
Why buy ConnectWise M365 Cloud Backup via Stackingo?
Buying ConnectWise M365 Cloud Backup through Stackingo means one negotiated front at 10%+ off (typically 25%) and candid guidance on where ConnectWise deals quietly leak budget:
Four backup lines overlap on Microsoft 365 across three codebases
Review evidence is 3.4 from six G2 reviews, and no more
Different paper gives 90-day termination for convenience
ISO certification covers this and SaaS Security, nothing else
Scope is M365 with no Workspace, server or endpoint cover
Per-user billing tracks tenant seat drift automatically
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement ConnectWise Cloud Backup?
More than licensing. Stackingo sells ConnectWise M365 Cloud Backup and can stand it up end to end — configuring Full Microsoft 365 Coverage, Entra ID Backup and Restore, Six Snapshots Per Day, Snap Search Item Recovery, Groups Management Automation, and Branded Self-Service Portals.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
Who is ConnectWise M365 Cloud Backup for?
Built by SkyKick, acquired by ConnectWise in September 2024, and one of only two ConnectWise products inside ISO 27001 and ISO 27701.
Best fit · M365-Only Estates
Best fit · Tenant Offboarding
Typically replaces · Retention Policy
🎯
Microsoft 365 Estates — providers backing up Microsoft 365 tenants at scale
Tenant Offboarding — Entra ID groups driving on and offboarding automatically
Typically replaces Retention Policy for teams that have been treating Microsoft retention as a backup
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