BUSINESS MESSAGING · RINGOVER
RINGOVER OMNICHANNEL MESSAGING
by Ringover · Authorized via Stackingo
FIVE CHANNELS IN ONE
10,000 Ringover customers
FIVE CHANNELS, ONE AGENT INBOX. SAVE UP TO 20%.
Ringover's messaging add-on at $29 per licence per month on a three-user minimum: exactly five channels — WhatsApp, Messenger, Instagram, Google Review and Outlook — answered in the same interface as calls. SMS already sits in the phone licence.
Stackingo gets you further.
WhatsApp Business inbox
Outlook email threads
Messenger and Instagram
Three-licence minimum
Google Review replies
$29 per licence per month
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
20%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
It is five channels, and only five
WhatsApp, Messenger, Instagram, Google Review and Outlook. There is no live web chat here and no channel beyond that list.
04
WhatsApp templates take days to clear
Template validation runs 48 to 72 hours. Campaign timelines that assume same-day approval will slip by most of a week.
02
SMS is not part of this messaging add-on
SMS and MMS already sit inside the core phone licence. Paying $29 per licence does not buy you SMS for a second time.
05
Response windows close at 24 hours
The 24-hour conversation window shapes weekend and holiday staffing far more than the licence count ever will.
03
Every channel has a prerequisite
Verified WhatsApp Business, a Facebook page, an Instagram professional account and a certified Google profile, all in place before go-live.
06
Three licences minimum, no mid-term cut
The add-on starts at three licences and committed volumes cannot be reduced during the term. Size it for the quiet quarter.
SOFTWARE ADVICE FRONTRUNNERS QUADRANT
Not evaluated · Call Center Software
ISO 27001 certified, hosted in France
NOT FEATURED
GARTNER MAGIC QUADRANT
Not evaluated · Contact Center as a Service
NOT FEATURED
ABOUT RINGOVER OMNICHANNEL MESSAGING
WHATSAPP, MESSENGER, INSTAGRAM, GOOGLE AND OUTLOOK, IN ONE PLACE.
Ringover Omnichannel Messaging is a paid add-on to the phone system at $29 per licence per month on a three-user minimum, and $25 on the Canadian and UK stores. It adds messaging to the interface agents use for calls.
Ringover Omnichannel Messaging delivers WhatsApp, Facebook Messenger, Instagram, Google Review replies and Outlook email inside the agent interface — five channels, no more. SMS and MMS already sit inside the phone licence, and there is no live web chat in this add-on.
Each channel carries its own prerequisite: a verified WhatsApp Business account with 48 to 72 hours of template validation, a Facebook page, an Instagram professional account and a certified Google business profile. Response windows run to 24 hours, and Outlook attachments are capped at 3MB per message.
BEST FOR
Consumer Support
Teams answering customers on social channels
STRONG FIT
Channel Consolidation
Five inboxes answered from the calling interface
REPLACES
Separate Inboxes
Retire switching between five separate apps
Key Capabilities
INCLUDED IN ALL PLANS
WhatsApp Business Messaging
Templated and conversational WhatsApp from a verified business account.
Messenger and Instagram
Facebook page and Instagram professional inboxes answered by one agent.
Google Review Replies
Reply to reviews on a certified Google business profile from the console.
Outlook Email in the Console
Email threads handled beside calls, with attachments capped at 3MB.
One Agent Interface
Five channels answered from the interface agents already use for calls.
Three-Licence Minimum
$29 per licence per month, $25 on the Canadian and UK storefronts.
MORE FROM RINGOVER
THE RINGOVER ECOSYSTEM
Messaging attaches to the same Ringover licence that carries calls and SMS, and pairs with the AI Assistant where you need a responder on a website rather than on social channels. Stackingo quotes it per licence with the three-user minimum spelled out, beside the licences it sits on.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on Ringover Omnichannel Messaging?
The floor discount on Ringover Omnichannel Messaging via Stackingo is 10% off Ringover list — locked within the authorized Ringover partner programme, never an ad hoc markdown.
💡
Keep in mind: This add-on adds exactly five channels and does not add SMS, which already sits in the phone licence. It is $29 per licence per month on a three-user minimum, $25 on the Canadian and UK stores.
02
How much do Ringover Omnichannel Messaging buyers save?
Most enterprises land around 20% off Ringover list on Ringover Omnichannel Messaging, a figure set through the authorized reseller channel.
⚠️
The add-on covers five channels only — WhatsApp, Messenger, Instagram, Google Review and Outlook — with no live web chat and no SMS, which the phone licence already carries.
03
Why buy Ringover Omnichannel Messaging through Stackingo?
Buying Ringover Omnichannel Messaging through Stackingo means one negotiated front at 10%+ off (typically 20%) and candid guidance on where Ringover deals quietly leak budget:
Five channels is the whole list, web chat excluded
SMS and MMS already sit inside the phone licence
Channel approvals must be in place before go-live
WhatsApp templates clear in 48 to 72 hours, not same day
24-hour windows drive weekend and holiday staffing
Three licences is the floor, and it cannot shrink
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement Ringover Omnichannel Messaging?
More than licensing. Stackingo sells Ringover Omnichannel Messaging and can stand it up end to end — configuring WhatsApp Business Messaging, Messenger and Instagram, Google Review Replies, Outlook Email in the Console, One Agent Interface, and Three-Licence Minimum.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is Ringover Omnichannel Messaging and who is it for?
Built by Ringover, the Paris cloud communications vendor serving 10,000 customers across 110 countries, hosted only in France.
Best fit · Consumer Support
Best fit · Channel Consolidation
Typically replaces · Separate Inboxes
🎯
Consumer Support — teams answering customers on social channels
Channel Consolidation — five inboxes answered from the calling interface
Typically replaces Separate Inboxes for support teams retiring five apps and the tab-switching between them
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