HR SERVICE DELIVERY · SERVICELY
SERVICELY HRSD
by Servicely · Authorized via Stackingo
ALL MODULES INCLUDED
20+ enterprises
ONBOARDING THAT RUNS ITSELF. SAVE UP TO 30%.
An employee portal, HR request and case management, document handling and onboarding and offboarding workflows, with an AI virtual agent answering policy questions before they become cases — on the same licence as IT.
Stackingo gets you further.
Free unlimited employee portal
Employee document management
Confidential HR cases
AI virtual agent for HR
Joiner and leaver workflows
Shared licence with IT
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
30%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
The module has six named features
HRSD publishes six capabilities against ITSM's twelve. Depth is uneven across the portfolio and HR is not the deepest module.
04
The AI needs your ticket history
SoFi's prediction models train on your own case corpus. A brand-new HR desk has nothing to learn from on day one.
02
Edition placement is unpublished
Whether HRSD needs the Enterprise named-user SKU or sits in the ITSM one is not documented. Get it confirmed in writing.
05
People data, and no ISO 27001
Servicely answered No to ISO/IEC 27001 on its UK public-sector listing. For employee records that will matter to some risk teams.
03
No HRIS connector is named
Published integrations are Intune, Entra ID, SCCM, Graph, Slack, Teams, Lansweeper, NinjaOne and NetSuite. No Workday, no SuccessFactors.
06
Implementation capacity is thin
Servicely reported around fifteen employees, with four identified implementation partners worldwide. Go-live dates depend on that queue.
GARTNER MAGIC QUADRANT
ITSM Platforms · 2026
NOT FEATURED
FORRESTER'S WAVE
Enterprise Service Management · Q4 25
NOT FEATURED
ABOUT SERVICELY HRSD
ONE WORKFLOW FROM OFFER LETTER TO WORKING LAPTOP.
Servicely HR Service Delivery runs on the same platform as Servicely ITSM, which is what makes cross-functional onboarding practical — an HR joiner record can trigger IT provisioning and facilities tasks inside a single workflow.
Servicely HRSD delivers an employee portal, HR request and case management, employee document management, onboarding and offboarding, and case and knowledge management with an AI virtual agent handling the repetitive policy questions that otherwise consume an HR advisor's morning.
Employees themselves are free: Servicely licenses named fulfiller users and states that end users accessing the portal and all approvers are free and unlimited. For an HR function, where the whole workforce is the audience and the team is small, that pricing shape is unusually favourable.
BEST FOR
People Teams
HR functions without a dedicated case system
STRONG FIT
Joiner and Leaver
Onboarding that triggers IT and facilities in step
REPLACES
HR Email Queue
Retire shared inboxes and onboarding checklists
Key Capabilities
INCLUDED IN ALL PLANS
Employee Service Portal
One front door for people requests, free and unlimited for employees.
Confidential HR Case Management
Confidential case handling with permissions appropriate to people data.
Onboarding and Offboarding
Joiner and leaver workflows that trigger IT and facilities tasks in step.
Employee Document Management
Contracts, policies and records attached to the employee record itself.
AI Virtual Agent for HR
Answers policy and benefits questions before they become HR cases.
HR Knowledge Management
Curated policy content that feeds both the portal and the virtual agent.
MORE FROM SERVICELY
THE SERVICELY ECOSYSTEM
Servicely HRSD sits alongside ITSM, ESM, ITAM, CSM, SecOps, Risk Management, Project Management and Vendor & Contract Management on one platform. Stackingo can price HR as the entry point and expand into IT later, or license the whole platform at once.
CROSS OEM COMPARISON
FIND THE BEST FIT — NOT JUST ONE
PRODUCT
Not the right fit? We’ve got other options. One RFQ unlocks multiple solutions, compared side by side—with zero vendor bias.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on Servicely HRSD?
The floor discount on Servicely HRSD via Stackingo is 10% off Servicely list — locked within the authorized Servicely partner programme, never an ad hoc markdown.
💡
Keep in mind: The pricing shape suits HR unusually well — employees and approvers are free and unlimited, so you license the HR team rather than the workforce. Confirm which edition HRSD requires.
02
How much do Servicely HRSD buyers save?
Most enterprises land around 30% off Servicely list on Servicely HRSD, a figure set through the authorized reseller channel.
⚠️
Servicely publishes no HRIS connector — no Workday, no SuccessFactors, no Personio. Everything beyond the nine named integrations is bespoke REST work over token-based APIs.
03
Why buy Servicely HRSD through Stackingo?
Buying Servicely HRSD through Stackingo means one negotiated front at 10%+ off (typically 30%) and candid guidance on where Servicely deals quietly leak budget:
Six named features against twelve on the ITSM module
Edition placement for HRSD is not published anywhere
HRIS connectors are absent from the integration list
SoFi accuracy depends on your own case history
No ISO 27001 was declared on the UK public listing
Partner capacity is four firms across two countries
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement Servicely HRSD?
More than licensing. Stackingo sells Servicely HRSD and can stand it up end to end — configuring Employee Service Portal, Confidential HR Case Management, Onboarding and Offboarding, Employee Document Management, AI Virtual Agent for HR, and HR Knowledge Management.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is Servicely HRSD and who is it for?
Built by Servicely Pty Ltd in Sydney, whose platform licenses free and unlimited end users, making the whole workforce cost nothing to serve.
Best fit · People Teams
Best fit · Joiner and Leaver
Typically replaces · HR Email Queue
🎯
People Teams — HR functions operating without a dedicated case system
Joiner and Leaver — onboarding that triggers IT and facilities in step
Typically replaces HR Email Queue for people teams retiring shared inboxes and manual onboarding checklists
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