ALVAO ITSM BUNDLE · ALVAO
ALVAO ITSM
by ALVAO · Authorized via Stackingo
G-CLOUD 14 LISTED
1,000+ implementations
TWO PRODUCTS, ONE PLATFORM, ONE CONTRACT. SAVE UP TO 20%.
ALVAO ITSM is the name ALVAO gives to buying both of its products together — Service Desk licensed per agent and Asset Management licensed per computer, on one platform, sold in the UK through G-Cloud 14 at between GBP 2 and GBP 6.30 per unit per month.
Stackingo gets you further.
Service Desk plus Asset Management
UK G-Cloud 14 listed
Per agent and per computer
Cloud or on-premises
Package discount unpublished
ISO 27001 and SOC 2 Type 2
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
20%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
ALVAO ITSM is a bundle, not a product
ALVAO ships exactly two products and the ITSM name describes buying both. Never evaluate it as a third product with capabilities of its own.
04
Feature gates differ across the two
Teams and Outlook start at Service Desk Standard while the CMDB starts at Asset Management Professional. A bundle does not align the tiers.
02
The bundle discount is unpublished
ALVAO publishes every tier price for both products, then calls the package discount substantial without ever stating the figure anywhere.
05
The ITIL badge covers one side only
PinkVERIFY certifies seven ITIL 4 practices on ALVAO 11, including asset management and service configuration, while version 26 is what ships.
03
The two licences count different things
Service Desk is per agent with a minimum of three; Asset Management is per computer with a minimum of fifty. Neither minimum moves the other.
06
No analyst placement exists at all
ALVAO appears in no Gartner Magic Quadrant and in no Forrester Wave. The third-party evidence is G2, Capterra and Microsoft awards.
GARTNER MAGIC QUADRANT
Not evaluated · Gartner MQ
Service Desk + Asset Management bundle
NOT FEATURED
FORRESTER'S WAVE
Not evaluated · Forrester Wave
NOT FEATURED
ABOUT ALVAO ITSM
TICKETS AND ASSETS ON ONE PLATFORM, FROM ONE CZECH VENDOR.
ALVAO ITSM is a bundle, not a third product. ALVAO's own wording is one unified solution, two products: Service Desk and Asset Management. The pricing page carries no ITSM package at all, only the two product ladders.
ALVAO ITSM is ALVAO Service Desk and ALVAO Asset Management purchased together — ticketing and the service catalogue on one side, asset lifecycle, licence compliance and the CMDB on the other — with a package discount that ALVAO describes as substantial and does not publish anywhere on its pricing pages.
The bundle does have a genuine commercial existence: it is listed on UK G-Cloud 14 as ALVAO IT Service Management at GBP 2 to GBP 6.30 per unit per month, with education pricing, a free thirty-day trial and a 99.9% availability guarantee. Everywhere else it resolves back into two products.
BEST FOR
Desk + Estate IT
Teams buying ticketing and asset tracking at once
STRONG FIT
Single-Vendor ITSM
One platform for tickets, assets and the CMDB
REPLACES
Two-Vendor Stack
Retire separate helpdesk and asset tool licences
Key Capabilities
INCLUDED IN ALL PLANS
Service Desk, Per Agent
Ticketing, catalogue, ITIL practices and the portal, from three agents upward.
Asset Management, Per Computer
Lifecycle, licence compliance and the CMDB, from fifty computers upward.
Shared Configuration Model
Assets discovered on one side become configuration items on the other.
Microsoft 365 Across Both
Outlook, Teams, Entra ID, Intune, Power BI and Power Automate throughout.
Cloud or On-Premises
Azure in the US, EU or UK, or a Windows IIS and SQL Server installation.
One Vendor, One Contract
Both products, one supplier, one renewal date and a single support route.
MORE FROM ALVAO
THE ALVAO ECOSYSTEM
Everything ALVAO sells sits inside this bundle: Service Desk at $36 to $84 per agent per month with a three-agent minimum, and Asset Management at $0.68 to $3.60 per computer with a fifty-computer minimum. Stackingo quotes both lines separately so the package discount is visible rather than assumed.
CROSS OEM COMPARISON
FIND THE BEST FIT — NOT JUST ONE
PRODUCT
Not the right fit? We’ve got other options. One RFQ unlocks multiple solutions, compared side by side—with zero vendor bias.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on ALVAO ITSM?
The floor discount on ALVAO ITSM via Stackingo is 10% off ALVAO list — locked within the authorized ALVAO partner programme, never an ad hoc markdown.
💡
Keep in mind: There is no ALVAO ITSM price list: the bundle resolves to Service Desk per agent and Asset Management per computer, and the package discount is the one number ALVAO never publishes.
02
How much do ALVAO ITSM buyers save?
Most enterprises land around 20% off ALVAO list on ALVAO ITSM, a figure set through the authorized reseller channel.
⚠️
ALVAO ITSM is two products, not one: Service Desk from $36 per agent and Asset Management from $0.68 per computer, with a package discount described as substantial but never published.
03
Why buy ALVAO ITSM through Stackingo?
Buying ALVAO ITSM through Stackingo means one negotiated front at 10%+ off (typically 20%) and candid guidance on where ALVAO deals quietly leak budget:
The ITSM name describes a bundle of two products, not one
Package discount is the single figure ALVAO never publishes
Agent and computer are two minimums that move independently
Tier gates differ between the desk side and the asset side
PinkVERIFY certifies ALVAO 11 while version 26 ships now
No MQ or Wave placement exists for ALVAO anywhere at all
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement ALVAO ITSM?
More than licensing. Stackingo sells ALVAO ITSM and can stand it up end to end — configuring Service Desk, Per Agent, Asset Management, Per Computer, Shared Configuration Model, Microsoft 365 Across Both, Cloud or On-Premises, and One Vendor, One Contract.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is ALVAO ITSM and who is it for?
Sold by ALVAO as a bundle of Service Desk and Asset Management, listed on UK G-Cloud 14 as ALVAO IT Service Management.
Best fit · Desk + Estate IT
Best fit · Single-Vendor ITSM
Typically replaces · Two-Vendor Stack
🎯
Desk and Estate IT — teams buying ticketing and asset tracking at once
Single-Vendor ITSM — one platform for tickets, assets and the CMDB
Typically replaces Two-Vendor Stack for IT teams retiring separate helpdesk and asset tool licences
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