AI SERVICE MANAGEMENT · SERVICELY
SERVICELY
by Servicely · Authorized via Stackingo
NINE MODULES INCLUDED
20+ enterprises
NINE MODULES. ONE NAMED USER. SAVE UP TO 30%.
Servicely is an Australian AI-first service management vendor founded in 2020 by the team that introduced ServiceNow to Australia. Nine modules, one named-user licence, unlimited free end users, and a published 30-50% licence saving on migration.
Stackingo gets you further.
Nine modules, one licence
Bring your own LLM
SoFi agentic AI layer
Single-tenant instances
Free unlimited end users
Twelve-week average go-live
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
30%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
One licence is publicly two editions
UK reseller pricing lists Named User ITSM and Named User Enterprise about 18-26% apart, with no published statement of what separates them.
04
Migration is CSV and Excel import
There is no ServiceNow migration tool. CMDB relationships, flows, ACLs and scoped apps have no documented migration path.
02
Support is a percentage of licence
The reseller listing states support is costed as a percentage of licence cost, while marketing pages describe support as included.
05
The vendor is roughly fifteen people
PitchBook reports around fifteen employees, with four identifiable implementation partners. Delivery capacity sets your timeline.
03
The AI figures contradict each other
76%, 75% and 60% autonomous resolution appear on three different Servicely pages, none with methodology or a named customer.
06
There is no third-party review footprint
G2 zero reviews, Gartner Peer Insights zero, no Capterra listing, one TrustRadius rating. Reference calls are the only diligence available.
GARTNER MAGIC QUADRANT
ITSM Platforms · 2026
NOT FEATURED
FORRESTER'S WAVE
Enterprise Service Management · Q4 25
NOT FEATURED
ABOUT SERVICELY
AI AGENTS THAT EXECUTE WORK, ON ONE ALL-IN LICENCE.
Servicely Pty Ltd was founded in Sydney in 2020 by Dion Williams, who introduced ServiceNow to the Australian market and ran hundreds of its implementations, and Ben O'Loghlin. It now operates from Sydney and London.
The Servicely platform spans ITSM, ESM, HR service delivery, IT asset management, project portfolio management, customer service, security operations, risk management and vendor and contract management — nine modules on one platform, wrapped in SoFi, the agentic AI layer that completes routine work rather than routing it.
The licensing shape is the reason to look: named-user pricing with end users, approvers, integration orchestrations and every CMDB item free and unlimited. Servicely publishes a consistent 30-50% licence saving on migration from ServiceNow and a twelve-week average time to go live.
BEST FOR
ServiceNow Exits
Enterprises leaving on cost rather than capability
STRONG FIT
All-In Licensing
Nine modules without per-module or per-AI charges
REPLACES
ServiceNow
Replace an enterprise platform at a lower cost base
Key Capabilities
INCLUDED IN ALL PLANS
Nine Modules, One Platform
ITSM, ESM, HRSD, ITAM, PPM, CSM, SecOps, Risk and Vendor Management.
SoFi Agentic AI Layer
Agents, assistants, prompts and tools that complete work, not just route it.
Named-User Platform Licensing
End users, approvers, orchestrations and CMDB items are free and unlimited.
Bring Your Own LLM Keys
Run on your own OpenAI, Azure OpenAI or AWS Bedrock key with no lock-in.
Single-Tenant Architecture
Each customer runs an isolated instance, with a 99.98% availability SLA.
Twelve-Week Average Go-Live
Published average time to production, against enterprise platform norms.
MORE FROM SERVICELY
THE SERVICELY ECOSYSTEM
All nine Servicely modules share one platform and one named-user licence, so choosing between them is a configuration decision. Public reseller pricing does show two editions, Named User ITSM and Named User Enterprise, so Stackingo prices the edition explicitly in every quote.
CROSS OEM COMPARISON
FIND THE BEST FIT — NOT JUST ONE
PRODUCT
Not the right fit? We’ve got other options. One RFQ unlocks multiple solutions, compared side by side—with zero vendor bias.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What is the floor discount on Servicely licences?
The floor discount on Servicely via Stackingo is 10% off Servicely list — locked within the authorized Servicely partner programme, never an ad hoc markdown.
💡
Keep in mind: The headline is one licence, everything included. Public reseller pricing shows two named-user editions, and support charged as a percentage of licence spend. Both belong in the quote.
02
How much do Servicely buyers typically save?
Most enterprises land around 30% off Servicely list on Servicely, a figure set through the authorized reseller channel.
⚠️
The only public price anywhere is a UK reseller listing at GBP 38 to GBP 65 per named user per month on a three-year term. Servicely publishes no price of its own.
03
Why buy Servicely through Stackingo?
Buying Servicely through Stackingo means one negotiated front at 10%+ off (typically 30%) and candid guidance on where Servicely deals quietly leak budget:
Two editions exist behind the one licence message
Support pricing is a percentage of total licence cost
AI claims read 76%, 75% and 60% across three pages
Migration tooling is CSV and Excel import only
Fifteen employees and four identifiable delivery partners
Review footprint is one rating across four platforms
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement Servicely?
More than licensing. Stackingo sells Servicely and can stand it up end to end — configuring Nine Modules, One Platform, SoFi Agentic AI Layer, Named-User Platform Licensing, Bring Your Own LLM Keys, Single-Tenant Architecture, and Twelve-Week Average Go-Live.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is Servicely and who is it for?
Founded in Sydney in 2020 by the team that introduced ServiceNow to Australia, Servicely now operates from Sydney and London.
Best fit · ServiceNow Exits
Best fit · All-In Licensing
Typically replaces · ServiceNow
🎯
ServiceNow Exits — enterprises leaving on cost rather than on capability
All-In Licensing — nine modules without per-module or per-AI charges
Typically replaces ServiceNow for organisations replacing an enterprise platform at a lower cost base
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