MSP POLICY AUTOMATION · SUPEROPS
POLICY MANAGEMENT
by SuperOps · Authorized via Stackingo
5 YEARS IN MARKET
1.2k+ companies
POLICY INHERITANCE THAT SCALES WITH YOUR CLIENT BASE. NOT AGAINST IT.
One policy engine covering patching, alerting, security, and MDM — structured across clients, sites, and contracts. SuperOps list pricing is the starting point.
Stackingo gets you further.
Hierarchical + advanced policy frameworks
iOS + Android MDM built-in
Matrix-based patch approval engine
Third-party AV deployment (Webroot, Bitdefender)
AI-threshold alert management
SOC 2 · HIPAA · GDPR
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
25%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
Hierarchical users can't migrate to Adv. Policy
SuperOps supports Group-Based to Advanced Policy migration — but not Hierarchical to Advanced. Hierarchical users must plan a full framework rebuild.
04
MDM controls operate outside the RMM agent
macOS MDM policies in SuperOps are enforced via Apple's MDM framework, not the RMM agent—devices need separate MDM enroll for OS controls.
02
150 endpoints per technician is the baseline
SuperOps MSP licensing is flat per technician with 150 endpoints included; extra charges apply beyond — check your device-to-tech ratio.
05
Third-party AV requires native agent dependency
Endpoint security tools (Webroot, Bitdefender) deploy via the SuperOps agent. Partial agent rollout means partial AV coverage.
03
Advanced Policy is still early access
Advanced Policy Framework, SuperOps' top multi-client tool, is early access. Verify parity vs group policy before migrating complex estates.
06
AI alerting needs threshold calibration
SuperOps' AI alert thresholds have a configurable cool-off but need per-policy tuning. Varied client envs need dedicated baseline-setting.
GARTNER MAGIC QUADRANT
ITSM Platforms · 2025
NOT FEATURED
FORRESTER'S WAVE
Enterprise Service Management · Q2 24
NOT FEATURED
ABOUT SUPEROPS
THE MSP PLATFORM BUILT TO REPLACE A STACK, NOT ADD TO ONE.
Cloud-native unified PSA-RMM built specifically for MSPs. Policy management, patching, alerting, and MDM in one agent — no middleware, no tool sprawl, no per-module licensing stacked on top of a base fee.
SuperOps unifies policy management, patch automation, AI alerting, and cross-platform MDM into a single agent-delivered framework — enforcing compliance baselines across every client, site, and contract tier without a separate policy server or management overhead layer.
The policy engine spans three frameworks — hierarchical, group-based, and advanced — each suited to a different client environment. Patch decisions run through a matrix of category versus severity. Alerts suppress repetitive triggers through configurable cool-off windows.
BEST FOR
Growing MSPs
5–25 techs; 200–2,000 endpoints across 10+ clients
STRONG FIT
Multi-Client Std.
MSPs replacing per-client configs with policy baselines
REPLACES
Kaseya VSA+CW Auto
Exit legacy RMM; cleaner policy architecture
Key Capabilities
INCLUDED IN ALL PLANS
Advanced Policy Framework
Root-to-child policy inheritance; one policy per device, set by contract tier.
Patch Matrix Engine
Approvals match category to severity: critical auto-approve, others review or reject.
AI Alert Thresholds
Alerts fire on rule, AI baselines; cool-off windows suppress repeats, keeping signal.
Cross-Platform MDM
iOS, Android MDM templates run with Windows, macOS; macOS uses Apple's framework.
Integrated Endpoint Security Deployment
Webroot, Bitdefender, Acronis AV deploy via the SuperOps agent; no console, no gaps.
Network + Printer Policy Scope
Policy extends to routers, switches, printers via templates beyond agent-only RMM.
MORE FROM SUPEROPS
THE SUPEROPS ECOSYSTEM.
SuperOps Policy Management sits inside a unified PSA-RMM platform. Bundle PSA, documentation, project management, and billing on one Stackingo agreement and unlock cross-module partner pricing.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
How low does SuperOps Policy Management pricing start with Stackingo?
Through Stackingo, SuperOps Policy Management starts at a guaranteed 10% below SuperOps's published list price, set inside SuperOps's authorized reseller programme.
💡
One detail that shapes the number: SuperOps' AI-powered alert thresholds include a configurable cool-off period, but these must be tuned per policy set.
02
How much comes off SuperOps Policy Management list price?
SuperOps Policy Management buyers generally see up to 25% taken off SuperOps's list pricing through Stackingo's authorized position.
⚠️
Context that matters here: SuperOps MSP licensing is flat per technician with 150 endpoints included per seat. Additional device charges only apply beyond that ratio.
03
Why buy SuperOps Policy Management through Stackingo?
Beyond the 10%-to-25% discount, Stackingo's value on SuperOps Policy Management is commercial clarity — flagging the traps that inflate SuperOps bills:
Hierarchical users cannot migrate directly to Advanced Policy
150 endpoints per technician seat is the baseline threshold
Advanced Policy is still early access
MDM controls operate outside the RMM agent
Third-party AV requires native agent dependency
AI alerting requires threshold calibration per client
✓
Add one consolidated RFQ, an audit-ready comparable quote, and renewal protection — and the direct route rarely wins.
04
Can Stackingo also implement SuperOps Policy Management?
Both. As a licensing marketplace, Stackingo licences SuperOps Policy Management first — but implementation is fully covered — spanning Advanced Policy Framework, Patch Matrix Engine, AI Alert Thresholds, Cross-Platform MDM, Integrated Endpoint Security Deployment, and Network + Printer Policy Scope.
🛠️
Choose Stackingo's own delivery team, a certified partner Stackingo coordinates, or let Stackingo gather and benchmark competing implementation bids — all consolidated into one proposal alongside the licence.
05
What is SuperOps Policy Management and who is it for?
Cloud-native unified PSA-RMM built specifically for MSPs.
Best fit · Growing MSPs
Best fit · Multi-client device standardisation
Typically replaces · Kaseya VSA ConnectWise Automate
🎯
Growing MSPs — 5–25 technicians managing 200–2,000 endpoints across 10+ clients.
Multi-client device standardisation — MSPs replacing per-client manual configs with inherited
Typically replaces Kaseya VSA ConnectWise Automate for teams exiting legacy RMM stacks seeking cleaner policy
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