RMM PLATFORM · SUPEROPS
SUPEROPS RMM
by SuperOps · Authorized via Stackingo
G2 HIGH PERFORMER 2026
1.2k+ companies
PAY PER TECHNICIAN. AI-NATIVE RMM BUILT FOR MSPs.
Cloud-native remote monitoring, patch management, and PSA service desk in a single per-technician platform built from the ground up for MSPs. SuperOps list pricing is the starting point.
Stackingo gets you further.
MonicaAI agentic automation
iOS · Android · MDM
Unified RMM + PSA desk
Built-in Splashtop remote access
Cross-platform patch management
SOC 2 · HIPAA · GDPR
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
25%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
Per-technician pricing has an endpoint ceiling
Standard RMM tier supports up to 150 endpoints per technician. Device-dense fleets outgrow the base price faster than headcount projections suggest.
04
Mac and Linux coverage is limited
SuperOps is Windows-first in RMM depth. Mac lacks parity; Linux support is barebones. Test under real load pre mixed-OS migration.
02
PSA depth lags mature competitors
SuperOps PSA handles ticketing, contracts & billing well, but project-billing, SLAs & time-entry trail ConnectWise/HaloPSA — validate first.
05
MonicaAI scope is narrower than marketed
AI features (ticket triage, script gen, alert summaries) are on higher tiers, but agentic remediation stays within pre-defined alert bounds.
03
Network monitoring is not bundled
SNMP monitoring is a separate add-on. Full visibility (switches, firewalls, access points, endpoints) costs extra, not in base tiers.
06
Third-party patch catalog lags category leaders
OS patching is solid on Win/Mac. 3rd-party patching has a smaller catalog vs NinjaOne/N-able. CIS/HIPAA clients should validate apps first
GARTNER MAGIC QUADRANT
Digital Employee Experience Management · 2025
NOT FEATURED
FORRESTER'S WAVE
Unified Endpoint Management · Q4 23
NOT FEATURED
ABOUT SUPEROPS
CLOUD-NATIVE RMM BUILT SPECIFICALLY FOR THE MSP OPERATING MODEL.
Founded in 2020 by ex-Freshworks engineers, SuperOps is a modern alternative to legacy RMM stacks, unifying endpoint monitoring, PSA service desk, patching, MDM, and AI automation under per-technician pricing.
SuperOps combines remote monitoring, automated patching, PSA ticketing, and MDM into a single cloud-native pane — with MonicaAI triaging alerts, generating remediation scripts, and rewriting technician communications before they reach end users.
It uses existing managed endpoints as network probes, removing the need for dedicated SNMP hardware. Splashtop remote access is bundled into unified tiers. PSA invoicing, contract management, and client portals share one database — no API sync lag between desk and monitoring.
BEST FOR
Growth-Stage MSPs
3–30 techs scaling devices, not headcount; <150/tech
STRONG FIT
Internal IT Teams
Windows IT; monitor, helpdesk, patch, no RMM+ITSM mix
REPLACES
Kaseya/ConnectWise
Exit fragmented RMM+PSA; one per-technician price
Key Capabilities
INCLUDED IN ALL PLANS
Unified RMM-PSA Architecture
RMM alerts, PSA tickets share one DB; alerts become tickets instantly, with context.
MonicaAI Alert Intelligence
MonicaAI suppresses, groups, suggests and scripts at the alert layer; Super tier.
Policy-Driven Patch Management
OS, third-party patches deploy on schedule fleet-wide; only exceptions need a tech.
Cross-Platform MDM
iOS, iPadOS, Android in the RMM console; zero-touch enrol, policy-driven, PSA-logged.
Endpoint-as-Network-Probe Discovery
Uses managed endpoints as SNMP probes to monitor switches, routers, APs; no gear.
Integrated Contracts + Billing
Contracts, SLAs, pricing, time-billing live with ticketing; invoicing without a PSA.
MORE FROM SUPEROPS
THE SUPEROPS PLATFORM.
SuperOps combines its RMM and PSA modules into one technician-licensed platform. Bundle both on a single Stackingo agreement to access cross-module partner pricing and consolidate your MSP toolstack into one vendor relationship.
CROSS OEM COMPARISON
FIND THE BEST FIT — NOT JUST ONE
PRODUCT
Not the right fit? We’ve got other options. One RFQ unlocks multiple solutions, compared side by side—with zero vendor bias.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What minimum saving can I lock in on SuperOps RMM?
Through Stackingo, SuperOps RMM starts at a guaranteed 10% below SuperOps's published list price, set inside SuperOps's authorized reseller programme.
💡
One detail that shapes the number: SuperOps PSA handles standard ticketing, contracts, and billing efficiently, but project-billing complexity and multi-tier SLA ladders demand additional configuration.
02
How much comes off SuperOps RMM list price?
On average, buyers save up to 25% versus SuperOps direct list pricing, structured within the authorized reseller programme rather than ad hoc markdowns.
⚠️
SuperOps is Windows-first in its RMM depth. Mac agent functionality exists but lacks parity — granular script libraries, software catalog breadth, and compliance reporting are materially thinner than on Windows. Linux support is present but barebones.
03
What makes Stackingo the smarter route for SuperOps RMM?
Going through Stackingo for SuperOps RMM locks in 10%+ savings (around 25%) and surfaces the fine print buyers miss:
Per-technician pricing has a hard endpoint ceiling
PSA depth lags mature competitors
Network monitoring is not bundled
Mac and Linux coverage is limited
MonicaAI scope is narrower than marketed
Third-party patch catalog is narrower than category leaders
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo implement SuperOps RMM, not just licence it?
Licensing and delivery both. The SuperOps RMM licence comes first, but the rollout is handled too, covering Unified RMM-PSA Architecture, MonicaAI Alert Intelligence, Policy-Driven Patch Management, Cross-Platform MDM, Endpoint-as-Network-Probe Discovery, and Integrated Contracts + Billing.
🛠️
You can have Stackingo deploy it, bring in a vetted partner, or use Stackingo to collect and weigh rival implementation quotes — keeping everything commercially comparable.
05
Who gets the most value from SuperOps RMM?
Founded in 2020 by former Freshworks engineers, SuperOps was built as a modern alternative to legacy RMM stacks — not an adaptation of them.
Best fit · Growth-Stage MSPs
Best fit · Internal IT Teams
Typically replaces · Legacy Kaseya / ConnectWise Stacks
🎯
Growth-Stage MSPs — 3–30 technicians scaling endpoint count without scaling headcount.
Internal IT Teams — Internal IT departments running Windows-dominant device fleets who need
Typically replaces Legacy Kaseya / ConnectWise Stacks for MSPs exiting fragmented multi-vendor RMM + PSA arrangements
GET YOUR CUSTOM QUOTE
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GET A QUOTE IN 1 DAY.
Tell us your scope. We'll return a structured, comparable, partner-priced quote — built around your real agent count, term length and module mix.
Quote returned in 1 business day
Up to 25% below list pricing
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