PSA PLATFORM · SUPEROPS
SUPEROPS PSA
by SuperOps · Authorized via Stackingo
G2 HIGH PERFORMER 2026
1.2k+ companies
PAY PER TECHNICIAN. NOT PER MODULE. SAVE UP TO 25%.
Cloud-native PSA built for MSPs — with RMM, billing, and AI automation sharing a single database. SuperOps list pricing is the starting point.
Stackingo gets you further.
Unified PSA + RMM database
Automated billing & invoicing
AI-native ticket automation
Mobile app: iOS + Android
Per-technician pricing model
SOC 2 · HIPAA · GDPR
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
25%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
Technician count drives every cost line
SuperOps prices per technician, not endpoint or module. Total contract cost is driven almost entirely by active technician seat count.
04
Cloud-only — no on-premise option
SuperOps runs exclusively on AWS—MSPs serving clients with strict data sovereignty or self-hosted RMM mandates can't deploy SuperOps there.
02
PSA-only vs unified tiers are different products
Choosing PSA-only locks out RMM entirely. Migrating to a unified tier later needs re-scoping contracts — plan module strategy first.
05
Endpoint cap per technician affects scaling
Unified plans support ~150 endpoints per tech. Dense infra (high device-to-tech ratio) hits per-endpoint add-on pricing before tech count binds.
03
MonicaAI included — agentic workflows maturing
MonicaAI drafts/triages tickets on all plans, but autonomous level-one resolution isn't production-stable yet — verify against roadmap.
06
Integration catalogue is narrower than legacy
SuperOps covers core MSP integrations (QuickBooks, Xero, Pax8, security) but its library is ~1/3 NinjaOne's; niche tools may need custom API
GARTNER MAGIC QUADRANT
ITSM Platforms · 2025
NOT FEATURED
FORRESTER'S WAVE
Enterprise Service Management · Q2 24
NOT FEATURED
ABOUT SUPEROPS
THE MSP PLATFORM BUILT TO REPLACE YOUR STACK, NOT ADD TO IT.
Founded in 2020, SuperOps is a cloud-native unified PSA and RMM platform for managed service providers. It runs on a single shared database, removing the sync overhead of older multi-tool MSP stacks.
SuperOps unifies service desk, client contracts, time tracking, billing, project management, and RMM on one platform — with MonicaAI triaging tickets and contract data feeding invoices without manual reconciliation.
Per-technician pricing makes cost predictable as client count scales. The mobile app lets technicians action tickets and run scripts from the field. SLA breach warnings surface before — not after — thresholds are crossed.
BEST FOR
Growing MSPs 5-25
Small-mid MSPs consolidating PSA + RMM on one platform
STRONG FIT
Internal IT Teams
IT replacing fragmented ticket + billing tools
REPLACES
CW / Autotask
MSPs exiting complex legacy PSA with high per-seat cost
Key Capabilities
INCLUDED IN ALL PLANS
Unified Service Desk
Tickets link to client records, assets in one DB; no sync, full client state visible.
Contract & Billing Engine
Active contracts auto-align to billing; approved ticket time flows to invoices.
MonicaAI Automation
AI triages tickets, suggests fixes, drafts replies; playbooks run tasks unattended.
Project Management
Milestones, task dependencies, resource scheduling sit in one workspace with tickets.
Multi-Level SLA Engine
Client SLA tiers with configurable warnings; alerts fire before breach, not after.
Mobile Field Access
Native iOS, Android apps let techs resolve tickets, check assets, deploy scripts.
MORE FROM SUPEROPS
THE SUPEROPS ECOSYSTEM.
SuperOps offers a unified PSA+RMM platform on one agreement. Bundle both modules through Stackingo to unlock cross-product partner pricing and simplify your vendor footprint.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What minimum saving can I lock in on SuperOps PSA?
Through Stackingo, SuperOps PSA starts at a guaranteed 10% below SuperOps's published list price, set inside SuperOps's authorized reseller programme.
💡
One deployment consideration: Choosing PSA-only locks out RMM capabilities entirely, and migrating to a unified tier later requires re-scoping contracts and retraining workflows, so plan your module strategy before signing.
02
Realistically, how much can we save on SuperOps PSA?
Typical SuperOps PSA savings reach 25% against SuperOps's list price — achieved inside SuperOps's authorized programme, not improvised discounting.
⚠️
SuperOps prices per technician, not per endpoint or module. Total contract cost is determined almost entirely by active technician seats — not client count or ticket volume. Stackingo models the saving across the whole bundle you deploy — your exact figure is set out in the quote.
03
What does Stackingo add when procuring SuperOps PSA?
Going through Stackingo for SuperOps PSA locks in 10%+ savings (around 25%) and surfaces the fine print buyers miss:
Technician count drives every cost line
PSA-only vs unified tiers are structurally different products
MonicaAI is included but agentic workflows are still maturing
Cloud-only architecture — no on-premise option exists
Endpoint cap per technician affects scaling economics
Integration catalogue is narrower than legacy platforms
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo implement SuperOps PSA, not just licence it?
More than licensing. Stackingo sells SuperOps PSA and can stand it up end to end: Unified Service Desk, Contract & Billing Engine, MonicaAI Automation, Project Management, Multi-Level SLA Engine, and Mobile Field Access.
🛠️
Stackingo can deliver this directly, run it through a certified implementation partner, or help you source and compare competitive implementation quotes
05
What problem does SuperOps PSA solve, and for whom?
Founded in 2020, SuperOps is a cloud-native unified PSA and RMM platform built specifically for managed service providers.
Best fit · Growing MSPs (5–25 techs)
Best fit · Internal IT Teams
Typically replaces · ConnectWise / Autotask
🎯
Growing MSPs (5–25 techs) — Small to mid MSPs consolidating PSA + RMM onto one platform.
Internal IT Teams — IT departments replacing fragmented ticket and billing tools.
Typically replaces ConnectWise / Autotask for MSPs exiting complex legacy PSA stacks with high per-seat costs.
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