Freshworks Freshdesk Pricing - $13.30 per agent per month
Updated: Aug 26
Freshworks Freshdesk Pricing starts with a free plan (up to 2 agents) and a lowest paid tier of $19 per agent per month (Growth, billed annually), and through Stackingo — an authorised Freshworks reseller — you pay about $13.30 per agent per month, a guaranteed saving of up to 30% (minimum 10%). Pro lists at $55 and Enterprise at $89 per agent per month.
What does Freshworks Freshdesk Pricing look like at a glance?
Freshworks Freshdesk is priced per agent per month on an annual commitment: a free plan for up to 2 agents, then Growth at $19, Pro at $55 and Enterprise at $89 list. Through Stackingo you save up to 30% — the Growth entry falls to about $13.30 per agent per month. Volume orders lower the per-agent price further.
Plan | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) | What you get |
Free | $0.00 | $0.00 | Up to 2 agents (6-month program): email ticketing, knowledge base and basic reporting |
Growth | $19.00 | $13.30 (save 30%) | Ticketing and shared inbox, automation, customer portal, knowledge base and out-of-the-box analytics |
Pro | $55.00 | $38.50 (save 30%) | Everything in Growth plus intelligent routing, custom dashboards, multiple SLA policies and multilingual helpdesk |
Enterprise | $89.00 | $62.30 (save 30%) | Everything in Pro plus skill-based assignment, sandbox, agent shifts, audit logs and IP allowlisting |
The entry paid anchor is Growth at $19 per agent per month, so Stackingo's guaranteed discount brings your starting cost to about $13.30 per agent per month. Pricing falls further with volume: the more agent licenses you buy, the lower the price per agent, and larger deployments can unlock additional savings. Every figure here is the per-agent, per-month rate at annual commitment — not an annualized total. Optional Freddy AI Copilot and AI Agent sessions are billed separately as add-ons.
What is a Freshworks Freshdesk subscription and how does it work?
A Freshworks Freshdesk subscription is billed per agent per month on an annual commitment, from a free plan (up to 2 agents) up to $89 list — the Growth entry is about $13.30 with Stackingo. Freshdesk is an AI-powered helpdesk that unifies email, chat, phone and social into one resolution workspace, with Freddy AI built in to categorise, suggest replies and automate routine tickets.
Here is how it works in practice. You pick Free, Growth, Pro or Enterprise, then assign a license to each support agent who resolves tickets. Agents work every channel from a single inbox, while automation and Freddy AI deflect and route the routine load. Higher tiers unlock intelligent routing, custom dashboards, SLA policies, multilingual support and, at Enterprise, skill-based assignment, sandbox and security controls. Billing is per agent per month; you commit annually for the lowest rate, and Stackingo applies its 30% reseller discount on top of the OEM list price.
How do Freshworks Freshdesk licenses work?
Freshworks Freshdesk licenses are sold per agent (per seat), billed monthly on an annual commitment. Each support agent who resolves tickets needs one license, priced from $19 per agent per month list on Growth, or about $13.30 through Stackingo after the guaranteed 30% discount. The more agents you license, the lower your effective per-agent price.
This per-agent model makes support budgeting predictable: pay only for the agents who resolve tickets, while customers raise unlimited requests at no cost. Optional Freddy AI Copilot ($29 per agent per month list) and additional AI Agent sessions are billed separately when you scale automation. Crucially, license pricing falls further with volume — the more agent licenses you purchase, the lower the price per agent, and larger deployments can unlock deeper savings. Stackingo issues genuine Freshworks licenses, handles provisioning and renewals, and negotiates volume tiers, so a 50-agent support desk pays materially less per agent than the entry rate.
Which Freshworks Freshdesk plans are available?
Freshworks Freshdesk offers a free plan plus three paid plans, all per agent per month at annual commitment: Free at $0 (up to 2 agents), Growth at $19 list (about $13.30 with Stackingo), Pro at $55 (about $38.50) and Enterprise at $89 (about $62.30). The Free plan suits a tiny team trying Freshdesk, while Growth is the entry paid tier.
Free — $0, up to 2 agents (6-month program). For tiny teams testing Freshdesk: email ticketing, knowledge base and basic reporting.
Growth — $19 list / about $13.30 with Stackingo, per agent per month. For small teams: ticketing and shared inbox, automation, customer portal, knowledge base and out-of-the-box analytics.
Pro — $55 list / about $38.50 with Stackingo, per agent per month. For scaling teams: everything in Growth plus intelligent routing, custom dashboards, multiple SLA policies and multilingual helpdesk.
Enterprise — $89 list / about $62.30 with Stackingo, per agent per month. For large teams: everything in Pro plus skill-based assignment, sandbox, agent shifts, audit logs and IP allowlisting.
Because Freshdesk unifies every support channel with AI built in, you replace scattered inboxes and bolt-on tools with one resolution workspace. Start Free to trial ticketing, move to Growth for automation and portals, choose Pro for routing and SLAs, or Enterprise for security and skill-based assignment at scale.
Who is the best Freshworks Freshdesk reseller?
Stackingo is an authorised Freshworks reseller, delivering genuine Freshdesk licenses at a guaranteed discount of up to 30% (minimum 10%) — the Growth tier at about $13.30 per agent per month versus $19 list. You get the same product and support, simply at a lower, quote-backed price with managed onboarding.
Buying through an authorised reseller like Stackingo means you keep full access to Freshworks' roadmap, Freddy AI and support while gaining consolidated invoicing, local currency billing and Dubai-based assistance across the GCC, UK & Ireland, Europe, Oceania and the US. Stackingo handles license provisioning, agent management and renewals, and negotiates volume pricing so your per-agent cost keeps falling as you scale the support desk — a genuine reseller advantage over buying list price direct.
Who is an authorised Freshworks Freshdesk distributor?
Stackingo acts as your Freshworks Freshdesk distributor across the GCC, UK & Ireland, Europe, Oceania and the US, supplying genuine per-agent licenses with local currency invoicing and managed onboarding. As an authorised distributor, Stackingo consolidates procurement into one relationship and one invoice, whatever your agent count or region.
As your distribution partner, Stackingo manages license allocation, agent changes, renewals and support so you have a single point of contact for your entire Freshdesk rollout. Whether your support team sits in Dubai, London, Sydney or New York, you get consistent per-agent pricing, guaranteed discounts and regional expertise — without juggling multiple contracts or paying list price.
Is Stackingo a Freshworks Freshdesk partner?
Yes. Stackingo is an authorised Freshworks reseller partner — the partner you buy Freshdesk through to secure genuine licenses at up to 30% off list (minimum 10%). You onboard once and get managed provisioning, volume-negotiated per-agent pricing and consolidated regional billing.
Working with a single partner for Freshdesk keeps procurement simple: authorised licensing, guaranteed savings, volume pricing as you scale agents, and regional expertise spanning the GCC, UK & Ireland, Europe, Oceania and the US. Request a quote and Stackingo will size the right plan and agent count to your support desk at the lowest total cost.
Where can you buy Freshworks Freshdesk?
You buy Freshworks Freshdesk through Stackingo, an authorised Freshworks reseller. Tell Stackingo your agent count and plan (Growth, Pro or Enterprise), and you receive a tailored quote — genuine licenses at about $13.30 per agent per month for Growth (versus $19 list), localised to your currency and region, with volume discounts applied.
The process is simple: request a quote, confirm your plan and number of agents, and Stackingo provisions genuine Freshworks Freshdesk licenses with managed onboarding. You can explore the full product details on the Stackingo Freshworks Freshdesk product page, then head to the Get-a-Quote page to lock in your pricing. Related reading: Freshworks Freshdesk Omni, Freshworks Freshchat, Freshworks Freshcaller and Freshworks Freshservice.
How much does Freshworks Freshdesk cost by country and currency?
Freshworks Freshdesk is priced in USD and billed in USD, but the table below converts the Growth anchor ($19 list, $13.30 Stackingo, per agent per month at annual commitment) into local currency for the US and all 39 other target markets. Figures are approximate conversions; you are billed in USD. Volume pricing lowers the per-agent rate further.
Market | Currency | List (per agent, per month, billed annually) | Stackingo (per agent, per month, billed annually) |
Australia | AUD | A$28.88 | A$20.22 |
Austria | EUR | €17.48 | €12.24 |
Bahrain | BHD | BD7.14 | BD5.00 |
Belgium | EUR | €17.48 | €12.24 |
Bulgaria | EUR | €17.48 | €12.24 |
Croatia | EUR | €17.48 | €12.24 |
Cyprus | EUR | €17.48 | €12.24 |
Czechia | CZK | Kč437.00 | Kč305.90 |
Denmark | DKK | kr130.15 | kr91.11 |
England | GBP | £15.01 | £10.51 |
Estonia | EUR | €17.48 | €12.24 |
Finland | EUR | €17.48 | €12.24 |
France | EUR | €17.48 | €12.24 |
Germany | EUR | €17.48 | €12.24 |
Greece | EUR | €17.48 | €12.24 |
Hungary | HUF | Ft6,745.00 | Ft4,721.50 |
Ireland | EUR | €17.48 | €12.24 |
Italy | EUR | €17.48 | €12.24 |
Kuwait | KWD | KD5.83 | KD4.08 |
Latvia | EUR | €17.48 | €12.24 |
Lithuania | EUR | €17.48 | €12.24 |
Luxembourg | EUR | €17.48 | €12.24 |
Malta | EUR | €17.48 | €12.24 |
Netherlands | EUR | €17.48 | €12.24 |
New Zealand | NZD | NZ$31.54 | NZ$22.08 |
Northern Ireland | GBP | £15.01 | £10.51 |
Oman | OMR | OMR7.32 | OMR5.12 |
Poland | PLN | zł75.05 | zł52.54 |
Portugal | EUR | €17.48 | €12.24 |
Qatar | QAR | QR69.16 | QR48.41 |
Romania | RON | lei86.45 | lei60.52 |
Saudi Arabia | SAR | SR71.25 | SR49.88 |
Scotland | GBP | £15.01 | £10.51 |
Slovakia | EUR | €17.48 | €12.24 |
Slovenia | EUR | €17.48 | €12.24 |
Spain | EUR | €17.48 | €12.24 |
Sweden | SEK | kr199.50 | kr139.65 |
United Arab Emirates | AED | AED69.78 | AED48.84 |
United States | USD | $19.00 | $13.30 |
Wales | GBP | £15.01 | £10.51 |
Frequently asked questions
How much does Freshworks Freshdesk cost in the US?
In the US, Freshdesk is free for up to 2 agents, then lists at $19 per agent per month (Growth), $55 (Pro) and $89 (Enterprise) at annual commitment. Through Stackingo, Growth drops to about $13.30 per agent per month — a guaranteed saving of up to 30%, with volume pricing lowering it further.
What is the cheapest paid Freshworks Freshdesk plan?
The Growth plan is the cheapest paid tier at $19 per agent per month list, dropping to about $13.30 per agent per month through Stackingo after the guaranteed 30% discount. It adds ticketing and a shared inbox, automation, a customer portal, knowledge base and analytics on top of the Free plan.
Is Freshworks Freshdesk priced per agent or per user?
Per agent, per month. You pay only for support agents who resolve tickets; customers raise unlimited requests for free. Optional Freddy AI Copilot and additional AI Agent sessions are billed separately as add-ons when you scale automation.
Does Freshworks Freshdesk have a free plan?
Yes, but it is a 6-month free program for up to 2 agents covering core ticketing, a knowledge base and basic reports — not an unlimited-forever tier. For automation, portals and analytics, the Growth tier starts at about $13.30 per agent per month through Stackingo (30% below the $19 list price).
How much can I save on Freshworks Freshdesk with Stackingo?
Stackingo guarantees up to 30% off list (minimum 10%) as an authorised Freshworks reseller — about $5.70 per agent per month on Growth, $16.50 on Pro and $26.70 on Enterprise. Volume orders can unlock further savings, so larger support desks pay even less per agent.
What is the difference between Freshdesk and Freshdesk Omni?
Freshdesk (this product) is the email-first helpdesk and ticketing track, from $19 per agent per month list. Freshdesk Omni is the omnichannel suite — chat, phone, social and email in one workspace — and lists higher, from $29 per agent per month. Both carry Stackingo's guaranteed 30% discount.
Which Freshdesk plan includes intelligent routing and SLAs?
The Pro plan ($55 list, about $38.50 with Stackingo) unlocks intelligent ticket routing, custom dashboards, multiple SLA policies and a multilingual helpdesk. Growth covers ticketing and automation; Enterprise adds skill-based assignment, sandbox, audit logs and IP allowlisting.
Related Stackingo pricing guides
Compare Freshworks Freshdesk Pricing with related Stackingo licensing: Freshworks Freshmarketer Pricing, Freshworks Freshsales Pricing, Freshworks Freshsales Suite Pricing and Freshworks Freshservice Pricing.
See the Freshworks Freshdesk product page for the transactional overview, or request a tailored quote to price it against your exact scope.
Ready to see your exact number? Tell Stackingo your agent count and whether you need Growth, Pro or Enterprise, and you will get a tailored Freshworks Freshdesk Pricing quote — genuine licenses, guaranteed discounts of up to 30%, and volume pricing — across the GCC, UK & Ireland, Europe, Oceania and the US. Get your Freshworks Freshdesk quote now.
