PSA PLATFORM · HALO
HALOPSA
by Halo · Authorized via Stackingo
GARTNER MQ LEADER 2026
100k+ companies
RUN YOUR MSP. NOT YOUR TOOLSTACK. SAVE UP TO 55%.
ITIL-aligned PSA built ground-up for MSPs — tickets, contracts, billing, and projects in one codebase. HaloPSA list pricing is the starting point.
Stackingo gets you further.
ITIL-aligned service desk
Ticket-linked project tracking
Contract + billing automation
RMM + cloud app integrations
Integrated CRM + quoting
Branded self-service portal
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
55%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
Per-agent pricing scales sharply with headcount
HaloPSA pricing compresses with team size. MSPs under 10 technicians pay near the upper band — right-size agent licences before contracting.
04
Self-service portal needs CSS/admin maturity
Self-service portal branding and multi-tab automation need admin effort. Teams without dedicated platform owners may underuse it.
02
Billing automation depends on RMM integration
Hands-free invoicing needs clean time logs & usage data from your RMM stack — fragmented/non-certified RMM needs manual reconciliation.
05
Contract automation scope must be defined first
HaloPSA tracks contracts, usage, time logs, but billing trigger logic is set per contract type. MSPs with varied billing must map taxonomy.
03
HaloITSM shared codebase creates licence overlap
HaloPSA and HaloITSM share one codebase—enterprises licensing both for MSP/ITSM should check if dual deployments are needed or one instance.
06
Project-to-ticket linkage needs workflow rigour
Linking project timelines to daily tickets is structural, not automatic. Teams must consistently assign tickets for reliable billing data.
GARTNER MAGIC QUADRANT
ITSM Platforms · 2025
Recognised Leader — Trusted Consistently
G2 LEADER 2026
FORRESTER'S WAVE
Enterprise Service Management · Q2 24
NOT FEATURED
ABOUT HALOPSA
THE OPERATING SYSTEM MSPs ACTUALLY RUN ON.
Purpose-built for managed service providers, HaloPSA consolidates service desk, billing, CRM, and project delivery into one ITIL-compliant platform, ending productivity-eroding multi-tool stacks.
HaloPSA unifies ticketing, contract automation, CRM opportunity tracking, and project management in a single codebase shared with HaloITSM — giving MSPs enterprise-grade ITSM foundations without separate platform licensing.
The self-service portal handles branded client interactions, quote sign-offs, and service requests. Native integrations with RMM, backup, and cloud finance tools — including MSP360, Xero, and Huntress — ensure operational data reaches billing without manual re-entry.
BEST FOR
MSP Ops Teams
10–200 tech MSPs; multi-client service at scale
STRONG FIT
Billing-Heavy MSPs
MSPs with recurring contracts, usage billing, SLAs
REPLACES
ConnectWise Manage
Exit legacy PSA; configurable without cost bloat
Key Capabilities
INCLUDED IN ALL PLANS
Triage-Governed Service Desk
Ticketing via SLA-tied triage workflows; escalation paths, skill/workload assignment.
Contract-Bound Billing Engine
Invoices generate from contract terms; time, recurring, usage map to billing lines.
Sales Pipeline with Self-Service Quoting
CRM tracks opps to portal quote sign-off, removing email from the sales handoff.
Project-to-Ticket Resource Layer
Tickets link to project tasks; managers see real delivery load, not est capacity.
RMM-Native Integration Architecture
Connectors for RMM, backup, cloud finance feed HaloPSA billing, assets; no glue.
Configurable Client Portal
Configurable portal with custom CSS, dynamic fields, service catalogue; auto-routing.
MORE FROM HALO
THE HALO ECOSYSTEM.
HaloPSA shares its codebase with HaloITSM, enabling enterprises running both MSP and internal IT functions to operate from a unified platform. Bundle HaloPSA and HaloITSM on a single Stackingo agreement for cross-product partner pricing.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
What's the entry-level discount for HaloPSA buyers?
The floor discount on HaloPSA via Stackingo is 10% off Halo list — locked within the authorized Halo partner programme, never an ad hoc markdown.
💡
Keep in mind: Custom branding and multi-tab field automation on the self-service portal are available but require admin configuration effort.
02
How much comes off HaloPSA list price?
Most enterprises land around 55% off Halo list on HaloPSA, a figure set through the authorized reseller channel.
⚠️
Hands-free invoicing only works when time logs and usage data flow cleanly from your RMM stack. MSPs running fragmented or non-certified RMM tools will require manual reconciliation until integration is properly scoped.
03
Why buy HaloPSA through Stackingo?
Beyond the 10%-to-55% discount, Stackingo's value on HaloPSA is commercial clarity — flagging the traps that inflate Halo bills:
Per-agent pricing scales sharply with headcount
Billing automation accuracy depends on RMM integration depth
Shared codebase with HaloITSM creates internal IT licensing overlap
Self-service portal customisation requires CSS/admin maturity
Contract automation scope must be defined before go-live
Project-to-ticket linkage requires workflow discipline to sustain
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo implement HaloPSA, not just licence it?
Licensing and delivery both. The HaloPSA licence comes first, but the rollout is handled too: Triage-Governed Service Desk, Contract-Bound Billing Engine, Sales Pipeline with Self-Service Quoting, Project-to-Ticket Resource Layer, RMM-Native Integration Architecture, and Configurable Client Portal.
🛠️
Stackingo will deliver in-house, orchestrate a certified partner, or benchmark independent quotes for you, so the licence and the rollout sit side by side on one proposal.
05
Who gets the most value from HaloPSA?
Purpose-built for managed service providers, HaloPSA consolidates service desk, billing, CRM, and project delivery into one ITIL-compliant platform
Best fit · MSP Operations Teams
Best fit · Billing-Intensive MSPs
Typically replaces · ConnectWise Manage
🎯
MSP Operations Teams — 10–200 technician MSPs running multi-client service delivery at scale.
Billing-Intensive MSPs — MSPs managing recurring contracts, usage-based billing
Typically replaces ConnectWise Manage for teams exiting legacy PSA complexity in search of configurability without
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