PSA-RMM PLATFORM · SUPEROPS
REMOTE ACCESS
by SuperOps · Authorized via Stackingo
G2 HIGH PERFORMER 2026
1.2k+ companies
REMOTE ACCESS FOR MSPs BEYOND FOUR-TOOL STACKS. SAVE UP TO 25%.
ISL Online built in, Splashtop bundled, and silent background management — all from one technician console inside SuperOps PSA-RMM.
Stackingo gets you further.
ISL Online native remote access
WFH end-user portal access
Splashtop marketplace integration
TeamViewer + ScreenConnect integration
Silent background management
SSO · session logging · audit trails
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
25%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
3rd-party remotes are outside SuperOps billing
SuperOps pricing is fixed per technician tier. TeamViewer requires a separate corporate subscription outside the contract — frequently missed in RFQs.
04
Mac permissions require manual intervention
macOS endpoints need screen recording and full disk access granted to the SuperOps agent and Splashtop—an admin must set this per Mac first.
02
WFH config fails under bring-your-own-licence
Splashtop WFH at policy level only works via SuperOps-issued licences. MSPs on their own (BYOL) account can't push WFH configs.
05
Splashtop must be policy-enabled first
Splashtop unattended access only works on assets with an active remote desktop policy. New assets without one stay unreachable.
03
ARM Windows endpoints unsupported via ISL Online
ISL's AlwaysOn streamer doesn't support Windows on ARM. ARM-based Windows fleets need an alternative integration as ARM adoption grows.
06
Background mgmt scope is broader than MSPs plan
SuperOps agent enables process monitoring, service mgmt, registry edits & deploys w/o screen control - underused, techs default to remote
GARTNER MAGIC QUADRANT
Digital Employee Experience Management · 2025
NOT FEATURED
FORRESTER'S WAVE
Unified Endpoint Management · Q4 23
NOT FEATURED
ABOUT SUPEROPS
ONE PLATFORM. EVERY CLIENT. ZERO CONTEXT-SWITCHING.
Founded in 2020 by Arvind Parthiban (ex-Freshworks) and Jayakumar Karumbasalam, SuperOps is a cloud-native unified PSA-RMM platform for MSPs and IT teams ready to leave fragmented toolchains behind.
SuperOps combines ticketing, asset monitoring, patch management, remote access, IT documentation, and billing into one technician console — with Monica AI resolving tickets, generating scripts, and surfacing anomalies before they escalate.
Remote access in SuperOps is not a bolted-on add-on. ISL Online is embedded natively, Splashtop ships bundled, and background management lets technicians execute scripts and patches without interrupting users' active desktops.
BEST FOR
Small-to-Mid MSPs
1–25 techs consolidating 4+ tools into one platform
STRONG FIT
RMM-PSA Consol.
Replace Syncro, Atera, ConnectWise with one cost
REPLACES
Multi-Tool Stacks
MSPs paying separately for RMM, PSA, access, docs
Key Capabilities
INCLUDED IN ALL PLANS
Monica AI (Script Generation)
Turns plain English into PowerShell, Bash, Bat or VBScript, deployed to endpoints.
ISL Online Native Access
ISL Online is the embedded remote tool on all paid tiers, with SSO, recording, audit.
Agent-Layer Background Management
Silent process, service, registry, deploy ops run via agent; Splashtop does screens.
Silent Patch & Script Execution
Background agent runs cross-platform patches and scripts without disrupting the user.
Multi-Tool Remote Marketplace
TeamViewer, ConnectWise Control launch from the asset view in one click; no app exit.
SSH Terminal + Remote File Explorer
SSH terminal, browser file explorer, registry editor for network, Windows; one pane.
MORE FROM SUPEROPS
THE SUPEROPS ECOSYSTEM.
SuperOps unifies RMM, PSA, remote access, IT documentation, project management, and client billing into one AI-native platform — with Monica AI handling ticket triage, script generation, and anomaly detection across every connected endpoint.
CROSS OEM COMPARISON
FIND THE BEST FIT — NOT JUST ONE
PRODUCT
Not the right fit? We’ve got other options. One RFQ unlocks multiple solutions, compared side by side—with zero vendor bias.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
Is there a baseline discount on SuperOps Remote Access licences via Stackingo?
The floor discount on SuperOps Remote Access via Stackingo is 10% off SuperOps list — locked within the authorized SuperOps partner programme, never an ad hoc markdown.
💡
Keep in mind: SuperOps pricing is fixed per technician tier regardless of which remote integrations are active.
02
How much comes off SuperOps Remote Access list price?
Typical SuperOps Remote Access savings reach 25% against SuperOps's list price — achieved inside SuperOps's authorized programme, not improvised discounting.
⚠️
Configuring Splashtop Work From Home at policy level only functions via the SuperOps-issued Splashtop licence pathway.
03
Why buy SuperOps Remote Access through Stackingo?
With SuperOps Remote Access, Stackingo combines a 10%-minimum discount (up to 25%) with a frank read on the hidden costs:
Third-party remote licences are outside SuperOps billing entirely
WFH policy configuration fails under bring-your-own-licence
ARM Windows endpoints are not supported via ISL Online
Mac permissions require manual intervention per device
Splashtop must be policy-enabled before sessions activate
Background management scope is broader than most MSPs initially configure
✓
That comes with a single structured quote across your evaluation and active renewal tracking, so nothing rolls over at full price.
04
Can Stackingo also implement SuperOps Remote Access?
Either way. Stackingo can simply licence SuperOps Remote Access, or take it all the way through deployment — spanning Monica AI (Script Generation), ISL Online Native Access, Agent-Layer Background Management, Silent Patch & Script Execution, Multi-Tool Remote Marketplace, and SSH Terminal + Remote File Explorer.
🛠️
Whether Stackingo implements it, manages a certified partner, or simply helps you compare third-party quotes, services and licence stay on a single comparable proposal.
05
What is SuperOps Remote Access and who is it for?
Founded in 2020 by Arvind Parthiban (ex-Freshworks) and Jayakumar Karumbasalam, SuperOps is a cloud-native unified PSA-RMM platform built specifically for MSPs and IT teams ready to leave
Best fit · Small-to-Mid MSPs
Best fit · Growing RMM-PSA Consolidators
Typically replaces · Legacy Multi-Tool Stacks
🎯
Small-to-Mid MSPs — 1–25 technicians consolidating 4+ tools into one platform.
Growing RMM-PSA Consolidators — Teams replacing Syncro, Atera
Typically replaces Legacy Multi-Tool Stacks for MSPs paying separately for RMM, PSA, remote access, and documentation.
GET YOUR CUSTOM QUOTE
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GET A QUOTE IN 1 DAY.
Tell us your scope. We'll return a structured, comparable, partner-priced quote — built around your real agent count, term length and module mix.
Quote returned in 1 business day
Up to 25% below list pricing
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