EXPERIENCE ANALYTICS & REPORTING · HAPPYSIGNALS
DELIVER
by HappySignals · Authorized via Stackingo
UNLIMITED SEATS
700+ companies
MEASURE EVERYWHERE. SHARE WITH EVERYONE.
Unlimited experience areas and unlimited seats, with AI Insights, branded surveys, live reports and Digital Signage that put experience data in front of the whole organisation.
Stackingo gets you deployed faster.
Unlimited experience areas
Branded surveys · extra questions
Unlimited platform user seats
Digital Signage · live reports
AI Insights and reports
ISO 27001:2022 · GDPR-aligned
FOUR REASONS WHY BUYERS CHOOSE STACKINGO
MORE THAN A DISCOUNT — A SMARTER
WAY TO BUY SOFTWARE.
15%
Average Cost Savings
Below OEM list price, structured within authorized programmes.
+
Advisory Included
Module fit, sizing & tier optimisation reviewed before quote.
1doc
One Commercial
Multi-region, multi-vendor stack on a single agreement.
25%
Renewal defence
Every cycle re-priced — never auto-renewed at list.
BUYER INTELLIGENCE
WHAT YOU SHOULD KNOW BEFORE
BUYING.
Six things experienced IT buyers wish they'd known earlier — plus the analyst evidence behind the OEM's market position.
01
Unlimited areas still need survey discipline
Unlimited scope invites over-surveying. Fatigue safeguards are built in, but taxonomy and routing still have to be designed per area before launch.
04
Ask remains a paid optional add-on
Conversational AI is optional on Deliver at €667 per month list and only bundled at Drive. Budget for it separately if analysts want to query in natural language.
02
Pricing scales with employees, not with seats
Deliver is quoted on employee count rather than a flat fee, so the comparison against Discover's €2,575 flat monthly list is not like-for-like.
05
Benchmark value is limited without breadth
HappySignals' benchmark draws from its own customers. Niche verticals and regions get less reliable percentile scores until the base matures.
03
Governance features are still a tier away
Objectives, improvement initiatives, XLA management, hotspot matrix analysis and C-level analysis are Drive-only. Deliver reports, it does not govern.
06
ESM expansion needs deliberate re-scoping
Using Deliver beyond IT (HR, Finance, Facilities) needs redesigned survey logic, taxonomy and routing — unadapted ITXM skews the benchmark.
GARTNER MAGIC QUADRANT
Digital Employee Experience Management · 2025
NOT FEATURED
FORRESTER'S WAVE
Unified Endpoint Management · Q4 23
NOT FEATURED
ABOUT HAPPYSIGNALS
WHERE EXPERIENCE MEASUREMENT BECOMES AN ORGANISATION-WIDE HABIT.
Deliver is the scale tier of the HappySignals ITXM™ platform, founded in Helsinki in 2014 by Sami Kallio, Pasi Nikkanen and Sami Aarnio, the team that defined IT Experience Management as a discipline.
Deliver connects unlimited experience areas, unlimited analyst seats, and AI-generated insight into one reporting layer — so service owners, team leads and business stakeholders all read the same experience evidence instead of arguing from separate survey exports.
Deliver adds the distribution layer that makes measurement stick: branded surveys, additional follow-up questions, target setting, live reports and Digital Signage. Customers including Nestlé, Campari Group, Siemens Healthineers and Suntory recover around 26% of lost employee time in year one on the platform.
BEST FOR
Scaling ITXM
1k–350k staff measuring several IT services at once
STRONG FIT
Multi-Area Rollout
Service desk, digital workplace and ESM together
REPLACES
Siloed CSAT Tools
Replace per-team survey tools with one platform
Key Capabilities
INCLUDED IN ALL PLANS
Unlimited Experience Areas
Measure service desk, digital workplace and ESM in one licence, not three.
Unlimited Analyst Seats
Every service owner gets platform access; focus areas scope what each sees.
AI Insights and Reports
Azure OpenAI drafts insight and reports from open text; grounded in your data.
Branded Surveys & Extra Questions
Apply your identity and add follow-up questions to the validated base set.
Digital Signage & Live Reports
Push live experience scores to office screens and recurring stakeholder packs.
Experience Target Setting
Set and track targets per area; objectives and XLAs are Drive-only features.
MORE FROM HAPPYSIGNALS
THE HAPPYSIGNALS ITXM™ ECOSYSTEM.
Deliver sits between Discover and Drive in the four-part HappySignals line-up, with Ask available as an add-on. Data and benchmark history carry forward in both directions, so tier moves need no re-implementation. Bundle Deliver with your ITSM or DEX tooling on one Stackingo agreement for unified terms.
CROSS OEM COMPARISON
FIND THE BEST FIT — NOT JUST ONE
PRODUCT
Not the right fit? We’ve got other options. One RFQ unlocks multiple solutions, compared side by side—with zero vendor bias.
FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS?
WE'VE GOT ANSWERS.
The questions every buyer asks before purchasing through Stackingo—pricing, licensing, what's included, and what to expect.
01
Is there a baseline discount on HappySignals Deliver via Stackingo?
Through Stackingo, HappySignals Deliver starts at a guaranteed 5% below HappySignals's published list price, set inside HappySignals's authorized reseller programme.
💡
One implementation detail: Deliver is quoted on employee count, so the number that moves your price is headcount in scope — not the number of experience areas or analyst seats you turn on.
02
Realistically, how much can we save on Deliver?
HappySignals Deliver buyers generally see up to 15% taken off HappySignals's list pricing through Stackingo's authorized position.
⚠️
Because Deliver is priced on employee count, the cash value of a percentage discount grows with your headcount — worth modelling before you sign a multi-year term.
03
Why do procurement teams choose Stackingo for Deliver?
Stackingo gives you a single commercial front for HappySignals Deliver at a guaranteed minimum 5% (up to 15% on average), plus advisory on the cost traps that catch buyers:
Employee count in scope is the single biggest price lever
Multi-year terms change the discount maths materially
Ask add-on is priced separately at this tier
Drive features are easier to negotiate up front
Survey taxonomy design is a services line, not licence
Success manager is included — confirm it in writing
✓
Add one consolidated RFQ, an audit-ready comparable quote, and renewal protection — and the direct route rarely wins.
04
Can Stackingo implement Deliver, not just licence it?
More than licensing. Stackingo sells HappySignals Deliver and can stand it up end to end: Unlimited Experience Areas, Unlimited Analyst Seats, AI Insights and Reports, Branded Surveys & Extra Questions, Digital Signage & Live Reports, and Experience Target Setting.
🛠️
Whether Stackingo implements it, manages a certified partner, or simply helps you compare third-party quotes, services and licence stay on a single comparable proposal.
05
Who is HappySignals Deliver best suited for?
Founded in 2014 in Helsinki by Sami Kallio, Pasi Nikkanen, and Sami Aarnio, HappySignals pioneered IT Experience Management (ITXM™) — Deliver is its scale tier
Best fit · Multi-Service IT Organisations
Best fit · Enterprise Service Management (ESM)
Typically replaces · Siloed Per-Team CSAT Tools
🎯
Multi-Service IT Organisations — 1,000–350,000 employees measuring several IT services
Enterprise Service Management (ESM) — Cross-functional experience measurement: HR, Finance
Typically replaces Siloed Per-Team CSAT Tools for teams consolidating separate survey tools onto one platform
GET YOUR CUSTOM QUOTE
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GET A QUOTE IN 1 DAY.
Tell us your scope. We'll return a structured, comparable, partner-priced quote — built around your real agent count, term length and module mix.
Quote returned in 1 business day
Up to 15% below list pricing
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